Business Consultant, Grocery & Retail Operations

Application Deadline: 31 December 2026

Department: Federal Services

Location: Washington, DC

Compensation: $95,000 - $136,000 / year

Description

TeleSolv is seeking an experienced Business Consultant with expertise in grocery, retail and consumer-facing operations. This professional will support executive engagements, operational assessments, enterprise transformation initiatives and process improvement efforts. Serving as a trusted adviser to client leadership, the consultant will use data-driven analysis and organizational improvement methods to identify opportunities to strengthen operational performance, workforce productivity, customer experience and strategic execution. The successful candidate will combine strong consulting capabilities with practical experience in grocery retail, store operations, distribution and fulfillment, workforce optimization and enterprise performance management

Key Responsibilities

• Facilitate discussions with executives and other stakeholders.
• Conduct operational and organizational assessments.
• Analyze store operations, workforce effectiveness and fulfillment processes.
• Lead process-improvement and operational-excellence initiatives.
• Develop key performance indicator frameworks, dashboards and performance measures.
• Support strategic planning, governance and alignment between strategy and execution.

Skills, Knowledge & Expertise

• At least 10 years of experience in consulting, operations or transformation.
• At least five years of experience supporting grocery, retail, consumer products, wholesale distribution or omnichannel organizations.
• Experience working with senior executives and operational leadership teams.
• Demonstrated experience in one or more relevant functional areas, such as store operations, distribution and fulfillment, workforce productivity, customer experience, operational excellence, business transformation, process optimization or performance management.
• Grocery, retail and consumer-facing operations
• Store operations
• Distribution and fulfillment operations
• Workforce productivity and optimization
• Customer-experience improvement
• Operational excellence and business transformation
• Process optimization
• Enterprise performance management
• Operational assessments
• Process mapping and workflow analysis
• KPI development and measurement
• Executive presentation development
• Strategic planning
• Data analysis
• Change management

About TeleSolv :
Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

Background Investigation:

This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.

TeleSolv Consulting is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, pregnancy, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.