Global IT Employee Services Leader - 24/7 Service Desk
Nice
NiCE in Hoboken, NJ, seeks a strategic leader to head Global IT Employee Services. You will oversee the 24/7 Global Service Desk and regional tech support teams across EMEA/IL, Americas, and APAC, delivering scalable employee tech support while driving automation and AI initiatives.
You will collaborate with IT, Security, HR, Facilities, and Engineering to unify processes and tools, promote exceptional employee experiences, and align technology with business goals.
#J-18808-Ljbffr- ...NiCE is seeking a Head of Global IT Employee Services to lead worldwide employee technology support, overseeing the 24/7 Global Service Desk and regional teams. You will drive automation, unified processes, and a scalable, modern support ecosystem in collaboration with...SuggestedWorldwide
- Dormont Manufacturing Co in Hoboken, NJ, is seeking a Global Manager, IT Employee Services to lead the worldwide employee technology support organization. This role oversees the 24/7 Global Service Desk and enhances employee experiences through operational excellence....SuggestedWorldwide
- ...a fire within you. The Head of Global IT Employee Services leads NiCE’s worldwide employee technology... ...organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech Support... ...strategic thinker, a collaborative leader, and passionate about delivering...SuggestedWork at officeRemote workWorldwide
- ...the role all about? The Head of Global IT Employee Services leads NiCE's worldwide employee technology... ...organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech Support... ...strategic thinker, a collaborative leader, and passionate about delivering...SuggestedRemote workWorldwide
$135k - $175k
Burlington Stores is seeking a Director of IT Service Delivery to lead and optimize IT service management processes across our retail operations... ...candidate will manage service delivery teams, direct service desk operations, and serve as the product owner of the ServiceNow...SuggestedFlexible hours$123.25k - $150k
A technology solutions provider in Secaucus is seeking an experienced IT Project Manager to oversee IT service management functions. The successful candidate will manage operations, ensure service delivery, and lead continuous improvement initiatives across the IT department...$135k - $175k
...Overview The Director of IT Service Delivery/Service... ...end-to-end IT Service Desk, L1/L2 support, managed... ...governance structure aligned to global standards. Design and... ...direction and ensuring 24/7 coverage. Foster a... ...operate as an escalation leader during high‑severity,...Full timeContract workRemote workFlexible hours- DescriptionBaldor is seeking an IT Service Operations Manager to join... ....This role leads our 24/7 IT Service Desk while also owning the technology... ...management; a hands-on leader with a technical background... ...and long-term success of our employees. We offer a comprehensive...Full timeTemporary workAll shiftsShift workWeekend work
$153k - $269k
...Figma is looking for a Manager, IT Operations to lead our San... ...performance. As a data-driven leader youll use these metrics to identify... ...-technical collaborators on a global level Advanced knowledge... ...location. Figma offers equity to employees, as well as a competitive package...Minimum wageFull timeFor contractorsWork at officeLocal areaRemote workFlexible hours2 days per week$90 - $100 per hour
...operational excellence through ServiceNow strategy, IT asset optimization, and enterprise... ...Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management. Custom... ...Associate) Information Technology Service Desk Manager New York City Metropolitan Area $1...Contract work- Navista, a Cardinal Health company, seeks a Manager of IT Service Delivery and Field Services to lead IT support delivery operations and... ...computing, remote hands services, and a high-quality Digital Employee Experience while aligning IT support with clinical needs. The...Remote work
- Koniag Services Inc., a Koniag Government Services company, is seeking an experienced Facility Manager to lead IT Call Center operations in the Nashville, Tennessee area. The role oversees a 40,000-60,000 sq ft, 24/7 facility with security systems and infrastructure, ensuring...
€1,000 - €1,500 per month
About Reboot Monkey Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands... ...Preferred Locations This is a remote, 24/7 shift-based role. We are hiring from:... ...(Freshdesk, ServiceNow, Jira Service Desk, Zendesk — any enterprise helpdesk)...Remote jobFull timeFor contractorsFreelanceWorldwideShift workNight shiftRotating shift$240k - $280k
Global Head of DevSecOpsPosition OverviewChubb is seeking an exceptional leader to build and scale our DevSecOps function... ...security is not a gate, it's engineering... ...extensive product and service offerings, broad distribution... ..., develop and retain employees. Chubb prohibits all...Local areaShift work$155.6k - $306.8k
Position Summary Our Global Business Services (GBS) team serves as a... ...functions such as Finance, HR, IT, Procurement, and other enterprise... ...CAOs, and other enterprise leaders. Qualifications Required... ...value our people and offer employees a broad range of benefits. Learn...Local area- ...seeking a compassionate and service-oriented Float Front Desk/Patient Services... ...comprehensive benefits package to all employees who work a minimum of 30... ...About IVIRMA Global: IVIRMA is the largest... ...IVIRMA Global, is a renowned leader in fertility research and...Full timeWork at officeMonday to FridayFlexible hours
- ## Manager, IT Service DeliveryApplylocations: US-Nationwide-FIELDtime... ...oncologists and practice leaders that offers advanced support... ...elevating the overall Digital Employee Experience (DEX) to ensure frictionless... ...record of leading IT service desk transformations, specifically...Temporary workLocal areaImmediate startRemote workFlexible hours
- A technology solutions provider is seeking an IT Project Manager in Secaucus, New Jersey. This position oversees IT service management, ensuring high-quality service delivery. Ideal candidates will have a Bachelor's degree in IT and over 5 years of management experience...
- ZT Systems is seeking an experienced IT Project Manager to oversee service delivery within the IT department. This role focuses on meeting client expectations and improving IT service processes. Candidates must have at least 5 years of experience in IT service management...
$123.25k - $150k
**About the Role**IT Project Manager (Service Delivery) role oversees several key functions within the... ...management in a complex environment with a global footprint (preferable in a... ...compensation package is created for all our employees. The typical base salary for this...Permanent employmentWork at officeLocal area$2,307.69 per month
...duration not to exceed (10) months.Position SummaryThe Project Employee, Digital and Social Content Design, is part of the NBA’s Social... ...observance.About the NBAThe National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and...Temporary workLocal areaRemote workWorldwideNight shiftWeekend work$123.25k - $150k
...IT Project Manager (Service Delivery)The IT Project Manager (Service Delivery) role oversees several... ...management in a complex environment with a global footprint (preferable in a... ...compensation package is created for all our employees. The typical base salary for this position...Permanent employmentWork at officeLocal area- Position Responsibilities: Together with the Service Manager - IT Resiliency to determine the technical and operational aspects of all organization... ...Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that...Remote job
- ...solutions for a dynamic impact across global operations.As a Principal Technical Program Manager in Employee Platforms, you will lead... ..., providing insight to senior leaders into effectiveness of controls... ...designing and delivering self‑service data products that expose...Work at office
- ...also offer a 9/80 schedule for eligible employees, providing every other Friday off.... ...providing updates. Provide consultative services to business management at all levels... ...work assignments (e.g., Employment Law, Global Security, IT Forensics, Labor Relations, Ombuds)....Work at officeRelocationVisa sponsorshipWork visaFlexible hours
- ...stakeholders. This role provides consultative guidance on performance management, discipline, and corrective actions, and facilitates dispute resolution while interfacing with Employment Law, Global Security, IT Forensics, and Labor Relations. #J-18808-Ljbffr Oil Authority
- ...Join us as an Asset Services Manager III in Asset Servicing! Lead... ...Morgan Securities equity trading desks, in a dynamic, fast‑paced... ...new Asset Servicing Engine for global processing Required qualifications... ...and programs to meet employee needs, based on eligibility....Work experience placementWork at office
- Are you an ambitious and highly motivated IT Service/Operations Manager looking for an exciting new challenge? We currently have a vacancy... ...the operations and support teams of the company (Service Desk and Technical Support groups), covering various international projects...Full timeFlexible hours
- Hamilton Barnes Associates Limited is seeking an experienced Service Desk Manager to lead a high-performing support team within a growing MSP. You’ll oversee Dispatch with Tier 1 and 2 desks, drive ticket excellence, and deliver measurable improvements in service delivery...
$3,200 per month
...be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health... ...observance.About the NBAThe National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and...Full timeTemporary workWork at officeLocal areaAll shiftsFlexible hoursNight shift
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