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Global IT Employee Services Leader - 24/7 Service Desk

Nice

NiCE in Hoboken, NJ, seeks a strategic leader to head Global IT Employee Services. You will oversee the 24/7 Global Service Desk and regional tech support teams across EMEA/IL, Americas, and APAC, delivering scalable employee tech support while driving automation and AI initiatives.

You will collaborate with IT, Security, HR, Facilities, and Engineering to unify processes and tools, promote exceptional employee experiences, and align technology with business goals.

#J-18808-Ljbffr
Vacancy posted 20 hours ago
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