Business Relationship Support Representative

Responsibilities Provide support for a portfolio of customers Work with business client managers to maintain client accounts Oversee overall customer experience Handle customer issues and assist in decisions with business client managers Help with customer associated risk management Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Requirements 2+ years of Business Relationship Support experience Treasury Management product knowledge and experience Excellent customer service skills Previous call center experience Strong telephone and email etiquette skills Intermediate Microsoft Office skills Strong analytical skills with high attention to detail Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills Ability to work effectively in a team environment #J-18808-Ljbffr Jobtailor