Business Operations Analyst, AWS WWPS

WWPS Business Operations is seeking a driven and talented Business Operations Analyst to play a critical role within the Worldwide Public Sector Field Sales Operations organization. This role will serve as an important point of coordination across WWPS Sales, Business Operations, Finance, technical teams, and other cross-functional organizations. The successful candidate will help develop scalable operational mechanisms, generate actionable business insights, create strategic narratives, and support operating cadences that enable growth across the Worldwide Public Sector organization. Additional key focus of the role will be supporting the development, deployment, and adoption of Generative AI solutions that improve operational productivity, data quality, business visibility, and decision-making. The analyst will partner with business and technical teams to identify high-value use cases, automate recurring activities, and scale successful solutions across WWPS. Data analysis is central to Amazon’s culture, and this role will have a direct impact on business strategy and execution. The analyst will transform complex usage, pipeline, financial, and operational data into clear insights and recommendations for Field Sales Operations, Sales leaders, and senior WWPS leadership. Success in this position requires strong analytical capabilities, sound business judgment, excellent communication skills, and the ability to work effectively across multiple organizations. The ideal candidate will be comfortable operating in an ambiguous environment, managing multiple priorities, and translating business requirements into scalable processes, reporting mechanisms, and technology-enabled solutions. Key job responsibilities Analyze usage, pipeline, financial, and operational data to generate insights, identify trends, and support data-driven decision-making. Leverage GenAI to enhance, develop, and maintain dashboards, reports, and recurring metrics to track business performance and support leadership reviews, while driving adoption of GenAI-enabled reporting and analytics solutions across WWPS. Support business planning and operational cadences, including forecasting, pipeline reviews, and performance reporting. Partner with cross-functional teams to gather requirements and deliver scalable analytical and reporting solutions. Create clear summaries, reports, and narrativees that communicate key findings, risks, and opportunities to stakeholders. Identify opportunities to improve processes, data quality, and operational efficiency through automation and analytical tools, including GenAI-enabled solutions. Support ad hoc analysis and strategic initiatives for Sales and Business Operations teams across WWPS. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic Qualifications Experience in finance, business management and sales operations Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field Experience with sales CRM tools such as Salesforce or similar software Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications 5+ years of finance, business management and sales operations experience Experience working within a high-growth, technology company Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, TX, Austin - 88,100.00 - 154,100.00 USD annually USA, VA, Arlington - 88,100.00 - 154,100.00 USD annually USA, VA, Herndon - 88,100.00 - 154,100.00 USD annually USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually #J-18808-Ljbffr Socket.dev