Lead Customer Advocacy & Resolution
Affirm
Affirm is seeking a Customer Advocacy Lead to handle complex customer complaints and lead a team of Advocacy Associates. The role demands strong leadership skills and a commitment to customer-centric solutions. The successful candidate will drive operational efficiency and manage quality assurance across the advocacy function while fostering a culture of excellence and empathy. This position offers a competitive salary and an inclusive remote work environment. #J-18808-Ljbffr Affirm
$52k - $54.39k
...executive, educational, and routine meetings in a fast‑paced, customer service focused conference center environment. Key Responsibilities... ...the process used to create trouble tickets, customer issue resolution logs, and asset management. Executes all aspects of...CustomerWork at officeLocal areaRemote workWorldwideFlexible hours$95k - $110k
...minute commuting distance of the designated market. The Advocacy Lead will lead initiatives focused on bartender engagement, category... ..., industry conferences, tastings, cocktail competitions, and customer activations. Category and Customer Education Conduct...CustomerLocal areaFlexible hoursNight shift$71.9k - $103.35k
Fairygodboss is seeking an Escalation Manager in Atlanta, Georgia, to lead customer escalation management efforts. This role involves collaborating with Engineering leadership to prioritize and resolve critical customer issues while ensuring all engagements align with business...Customer- A leading logistics company is seeking an entry-level candidate to enhance new customer activation, improve the pickup experience, and ensure responsiveness to customer issues. The role involves working with sales teams and independent contractors, and requires a high school...CustomerFor contractors
- ...Revenue Cycle Team Lead The Medical Billing Team Lead is responsible for overseeing... ...to workflow coordination, and issue resolution. They monitor productivity and quality,... ...decision-making and process improvements Customer service mindset with a focus on client satisfaction...CustomerFull timeLocal area
- ...Sr. Scrum Team Lead Technology Modernization BANK is seeking an experienced Scrum... ...with the technical aptitude to deliver customer value Collaborates with Agile coaches... ...to release train leadership Conflict resolution: Must be able to facilitate discussion at...Customer
- ...decision-making skills ~ High level of customer service Essential Functions... ...solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected... .... Collaboratively work with team and lead the projects Ability to work concurrently...Customer
$79.4k
...Position Overview The Field Office Support Lead manages field IT support operations to... ...to drive continuous improvement in customer experience. Key Responsibilities Coordinate... ...Oversee hands-on troubleshooting and resolution for endpoints, peripherals, networking,...CustomerContract workWork experience placementWork at officeLocal areaRemote work- ...collaboration worldwide. You’ll work with leading companies across industries, helping... ...maintain accurate records of issues and resolutions. This job can be performed from anywhere... ...~ Able to effectively collaborate with Customers, PMO, Onsite & Offshore team ~ Capable...CustomerWorldwide
$120.1k - $251.6k
...future ground-up construction programs Lead initiatives to improve controls maturity... ...and reduce friction during issue resolution Improve predictability by driving disciplined... ...: Certain U.S. based or U.S. customer or client-facing roles may be required to...CustomerTemporary workFlexible hours$100k
...operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative,... ...voice and video service issues, ensuring rapid diagnosis and resolution. Monitor service health, performance metrics, alerts, and...CustomerContract work- ...The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a... ...3 and other SME teams, driving timely resolution of client requests and incidents. Responsibilities... ...while ensuring the highest levels of customer support are met. Review and approve...Customer
- ...will also collaborate with both internal and external parties in resolution practices. Job Responsibilities: • Assisting with... ...PC Refresh. • Imaging of new equipment and installation of customer-provided software. • Deployment of assets in multiple locations...CustomerFor contractorsRemote work
- ...business analysts, testers and developers Effectively maintain a customer centric focus, both internal, key stakeholders, and end... ...sustainable Accessibility compliant solutions Technical debt resolutions, prevention & code reviews Analysis and implementation of...Customer
$140k - $155k
Complaints Regulatory Reporting Lead page is loaded## Complaints Regulatory Reporting... ...across jurisdictions, including adherence to resolution timeframes, acknowledgement and... ...to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals...CustomerWork at officeLocal area- Job Overview The End User Computing Lead is a result-driven team leader responsible for... ...requiring strong technical skills and customer service at the highest level. Key Responsibilities... ...Effective problem‑solving and conflict resolution. Excellent organization and...CustomerWork at officeRelocation
- ...a Force for Good. Your Impact As a Technical Support Team Lead, you will provide day-to-day technical and operational leadership... ..., ensuring consistent, high-quality troubleshooting and customer issue resolution. While not a people manager, this role carries indirect...CustomerWork at office
$97.5k - $199.5k
...negotiation acumen. Confident conflict resolution and escalation management capabilities.... ...service delivery and operational excellence. Lead end‑to‑end vendor lifecycle activities... ...Disclaimer Certain U.S. based or U.S. customer or client‑facing roles may require...CustomerContract workTemporary workFlexible hours$45k
...TITLE: Lead Mentor (Level Up) DEPARTMENT: Operations; Innovative Programs... ...to culturally responsive and inclusive customer service both in-person and via telephone... ...confronting, advising, negotiating), and conflict resolution. • Demonstrated ability to relate well...CustomerFull timeTemporary workSummer workWork at officeImmediate startMonday to Friday$185k - $210k
...Adobe Solutions Partner, is seeking a Lead Adobe Consultant to step into a newly created... ...and data capabilities, you'll reimagine customer experiences using AI as a strategic... ...models customer data architecture identity resolution and audience segmentation ~ Ability to...CustomerTemporary workRemote workFlexible hours- ...MALM Configuration Lead Consultant We are seeking an experienced MALM Configuration... ...Strong experience with SIT, UAT, defect resolution, go-live readiness, and post-go-live... ...challenges that directly impact global commerce, customer experience, and supply chain performance...CustomerWork experience placementRemote work
- ...MAWM Configuration Lead Consultant We are seeking an experienced MAWM Configuration... ...Strong experience with SIT, UAT, defect resolution, go-live readiness, and post-go-live... ...challenges that directly impact global commerce, customer experience, and supply chain performance...CustomerWork experience placementRemote workFlexible hours
$89.6k - $134.4k
...Lead Sales Executive Joining our team comes with perks! Now offering a $5,000 Sign... ...Executive primarily you will be working on customer premise, create existing/new sales for... ...Key Responsibilities: May support resolution of customer disputes and accounts receivable...CustomerTemporary workWork experience placementWork at officeLocal areaRelocation package$87k - $178.1k
...willing to travel 100% of the time. This Lead Engagement Owner role will be... ...manage project risks, drive mitigation/resolution strategy and escalate as appropriate... ...Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to...CustomerContract workTemporary workWork experience placementLocal areaRelocationFlexible hours$132.23k - $176.31k
...At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next,... ...The Role Lumen is looking for a Senior Lead ServiceNow Administrator with strong... ...anomalies, often requiring analysis and resolution within ServiceNow configurations and workflows...CustomerTemporary workRemote work$129.5k - $186.1k
...Lead Product Manager At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers... ...compliance alerts, intelligent timecard resolution, conversational assistants)....Customer- ...Universal Associates I & II Skill Levels : Lead Position Purpose The primary... ...of member service problems and ultimate resolution. Create Raving Fans Promotes,... ...years of prior banking or relevant customer service experience is preferred. Must be...CustomerLive outWork at officeFlexible hoursShift workNight shiftDay shiftAfternoon shift
- The Lead Technology Operations Analyst oversees cross‑functional teams to understand... ...Effectively communicate with stakeholders, customers, engineering teams and leaders to... ...configuration errors, and gather necessary logs for resolution, including partnership with help desk...CustomerWork at officeShift work
- The Lead Technology Operations Analyst oversees cross‑functional teams to understand... ...delivery and real‑time transparency for customers and stakeholders. Additionally, this role... ...gather necessary and or analyze logs for a resolution. Includes partnership with help desk...CustomerWork at officeShift work
- ...POSITION SUMMARY: The Transportation Lead Bus Driver plays a key role in ensuring... ...• Strong student management and customer service skills • Ability to perform... ...and school personnel • Support resolution of transportation service requests and provide...CustomerPermanent employmentWork experience placementWork at officeLocal areaShift work
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