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Lead Customer Advocacy & Resolution

Affirm

Affirm is seeking a Customer Advocacy Lead to handle complex customer complaints and lead a team of Advocacy Associates. The role demands strong leadership skills and a commitment to customer-centric solutions. The successful candidate will drive operational efficiency and manage quality assurance across the advocacy function while fostering a culture of excellence and empathy. This position offers a competitive salary and an inclusive remote work environment. #J-18808-Ljbffr Affirm

Vacancy posted 4 days ago
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