Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2002 and is a close-knit team of five built on experience, consistency, and strong customer relationships. I came into agency ownership with prior experience in the insurance industry, which continues to shape how we serve our clients.

I’m married with children and hold a college degree, and I value creating a stable, supportive environment both personally and professionally. We stay actively involved in the community as a member of the Thousand Oaks Westlake Chamber of Commerce and through local outreach efforts.

For our team, we offer a 401(k), health benefits, and a strong focus on work-life balance.

Our office culture is fun, productive, and team-oriented. We’re looking for someone who is motivated, positive, and enjoys working with others—someone who wants to contribute to a strong team while continuing to grow in their career.

ROLE DESCRIPTION:
Rick Hore - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.