Community Manager

Community Manager (Conventional) – Elan Sandcastle Shores, Carlsbad, CA Location: Elan Sandcastle Shores 315 Walnut Ave Carlsbad, CA 92008, USA Company Overview Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team‑oriented culture where our associates thrive and are valued for their expertise and commitment. Key Responsibilities Oversee daily operations of a conventional multi‑family apartment community, ensuring the property remains a safe, well‑maintained, and welcoming environment for all residents. Lead, mentor, and supervise on‑site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly. Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents. Ensure financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures. Conduct regular inspections (interior and exterior) to ensure the community is well‑maintained and compliant with company and regulatory standards. Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction. Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget. Ensure compliance with housing regulations. Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly. Prepare and submit annual operating budgets and conduct quarterly budget reviews. Maintain records for all resident transactions, including move‑ins, move‑outs, rent collections, and renewals. Foster a team‑oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex. Drive business purposes such as bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned. Qualifications 2–3 years of experience in property management, specifically in managing luxury or conventional apartment communities. Hands‑on experience overseeing daily operations of a multi‑family apartment community with strong leadership skills. Strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities. Proficiency with property management software such as Yardi and/or MRI. Excellent communication skills (verbal and written), with the ability to effectively engage with residents, staff, and vendors. Strong organizational skills and attention to detail in managing operations. Passion for delivering top‑tier customer service and fostering a positive community for residents. Physically able to lift and carry items weighing up to 25 pounds. Valid driver’s license and automobile liability insurance. Benefits Life insurance and identity theft protection Paid sick and vacation time 401(k) plan with company match Flexible Spending Accounts (FSAs) Employee Assistance Program (EAP) Additional perks: Service award days, floating holiday, early earned wage access, and more Additional Information Position is contingent upon passing a background check, employment verification, drug screening, and valid driver’s license and auto insurance. CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law. We are an Equal Opportunity Employer and encourage all qualified candidates to apply. Pay Bands Pay range: $27.00 – $29.00 per hour, plus 100% housing included. Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr