Product Specialist

Dealership:L0807 BMW of MinnetonkaBMW of MINNETONKADrive Innovation. Inspire Confidence. Become a BMW Product Specialist!Are you passionate about cutting-edge automotive technology and delivering exceptional customer experiences? BMW of Minnetonka is looking for a dynamic and knowledgeable Product Specialist (BMW Genius) to join our team. As a key brand ambassador, you’ll guide customers through the exciting features and innovations of BMW vehicles, ensuring they feel confident and inspired every step of the way.What You'll DoServe as a trusted expert on BMW technology, features, and performanceSupport the sales team before, during, and after the sale to enhance the customer journeyConduct engaging vehicle demonstrations and assist with test drivesCollaborate with Sales, Service, and other departments to ensure a seamless experienceTroubleshoot customer concerns and provide tech support when neededUse digital tools and video presentations to showcase vehicle configurationsWhat You'll BringPrevious experience in a product specialist or customer support roleStrong communication skills—both verbal and writtenTech-savvy with the ability to explain complex systems clearlyProficient in Microsoft Excel and other basic software toolsValid driver’s license and clean driving recordAutomotive industry experience preferred but not requiredTotal RewardsCompensation: The Hourly Wage for this position is: $15 - $18Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr