Barista

Barista

Hugos Family Marketplace - Store #9 - 1st Ave S - Jamestown, ND 58401

Position Type: Full Time (35+ Hours/Week) or Part Time Job Shift: Any

Job Purpose: As a Barista at Hugo's Family Marketplace (& Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items. Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards.

Key Responsibilities:

• Greet customers warmly and assist them in a friendly and efficient manner.
• Take customer orders accurately and efficiently, ensuring a positive interaction.
• Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.
• Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.
• Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.
• Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.
• Conduct inventory checks and assist in stock management to ensure smooth operations.
• Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.
• Demonstrate product knowledge and make recommendations to enhance the customer experience.
• Collaborate with team members to ensure smooth operations and a cohesive work environment.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Required Education: High school diploma or GED - Caribou provides on-the-job training Preferred Education: Some post-secondary coursework in hospitality, food service, or customer service (optional)

Required Experience: No prior experience required Preferred Experience: 1+ year of experience in food service, caf, or customer-facing retail - Experience with POS systems or cash handling - Familiarity with coffee preparation and espresso machines

Required Skills and Abilities: Customer service and communication - Ability to follow recipes and beverage preparation guidelines - Attention to detail and accuracy in order taking and preparation - Teamwork and reliability in a fast-paced environment - Multitasking and time management skills - Basic math and cash handling proficiency - Physical stamina for standing, lifting, and performing repetitive tasks - Commitment to cleanliness and adherence to food safety standards