Sales Engineer

Alstef Group designs, integrates, and supports automated turnkey solutions for the airport, intralogistics and parcel markets. Its mission is to create intelligent solutions that not only meet the needs of its customers, but also provide them with the long-term benefits of a tailor-made automated system that is eco-designed, efficient, scalable and innovative. Established in 18 countries with a diverse portfolio of systems installed in 94 countries across six continents, Alstef Group is powered by a team of 1,000 employees. Your Mission: Reporting to the Sales Director Warehouse Automation Solution of Alstef Group, the Sales Engineer is in charge of developing and maintaining a portfolio of customers in order to increase the turnover of the group's companies. The Warehouse Automation Solution of Alstef Group is composed of : A complete AGV / AMR portfolio internally manufactured ASRS systems with cranes, 4 way shuttle and layer picker solutions Label, Print & Apply technology In line with the sales strategy defined and based on the Group's strategy and in relation with the sales department based in France (7 people), you will have to: Identify the types of companies to be targeted in relation to the Business Action Plan, Create a network of business providers/lead generators in the USA area, Collect information about potential prospects and customers in order to qualify the sales file, Ensure a competitive survey, in order to better determine the group's strengths and weaknesses in regard to the market, Maintains relations with existing customers of Alstef in order to keep the business, provide the right service and spot points of escalation, Keeps informed of new products, solutions and services and other general information of interest to customers. Being proactive in the reflection of new applications or adaptations of existing ones which he shares with his management, Performs other job-related duties and responsibilities as may be assigned from time to time. Beside other tasks, you will have to ensure development & follow-up: Implement business prospection, reactivate installed base customers and previous leads, follow up prospects and customers approached, Answer calls for tenders from prospects and current customers, Submit offers to customers, Drive sales by visiting potential new customers, qualifies customers and manages projects to close together with the project manager. Act as a resource for questions, issues or problems that may arise while in the field, Negotiate, sign and get contracts signed, Ensure internal contract management and customer satisfaction, Participate in trade shows and to all prospecting, promotion and communication actions aimed at ensuring the company's reputation on its market, Follow-up and retain current customers through regular contacts, Manage the development of Key Accounts as a business referent. This position involves working in collaboration with the after-sales and the project design offices. You will therefore have to make visits to France (Rennes and Orléans once a year at the least). What about you? You have bachelor's degree in engineering, master's degree preferred, with a focus on mechanical and/or industrial IT/ automation and you have at least four to five years' experience in: Prospecting and business development in the USA Selling complex technical products or technical solutions or systems. Industrial companies Knowledge of the agri-food or pharma sectors is a plus. Concurrently and beyond your technical and sales skills, your soft skills are very important too for this position. You are an autonomous and persevering person, you have a "systems" mindset and the ability to identify and analyze complex and technical systems. You are customer-oriented and capable of developing and managing commercial and contractual relations with key accounts with rigor. What we offer: Medical insurance with fully paid dental and vision plans Company paid short- and long-term disability insurance Company paid 1.5 x your salary group term life insurance Generous paid time off and sick time plans 401(k) company match Discounts on many other voluntary benefit plans #J-18808-Ljbffr