Temporary Service Dispatcher & Customer Service Coordinator

Job Title Temporary Service Dispatcher (Approximately 3–6 Month Assignment) Location: San Diego, CA (On-site) Employment Type: Full‑Time, Temporary Schedule: Monday–Friday, 7:30am‑4:30pm Company Overview – ZED Electric ZED Electric has proudly served the San Diego community since 1995. We are a fast‑growing electrical service company specializing in residential and commercial electrical service work throughout San Diego County. We are known for our professionalism, responsiveness, and commitment to exceptional customer experiences. We foster a positive, growth‑driven work culture where every team member is valued. Job Summary We are seeking a Temporary Service Dispatcher to support our operations team during an employee leave period. This role is full‑time and expected to last approximately 3–6 months, with the possibility of extension depending on business needs. This position works closely with the Operations Manager to coordinate technician schedules, manage daily workflow, and support field operations. The role plays a critical part in maintaining efficient scheduling, technician communication, and overall service coordination. Key Responsibilities Schedule and dispatch service technicians using Service Titan Coordinate technician routing and daily scheduling adjustments Monitor job progress and technician availability throughout the day Support field operations by helping maintain an organized dispatch board Communicate clearly with technicians, customers, and office staff Maintain accurate job notes and service documentation Assist with scheduling coordination and workflow management Support the Operations Manager with operational and administrative tasks as needed Maintain a calm, organized, and solution‑focused attitude in a fast‑paced environment Preferred Qualifications 2+ years experience in dispatch, scheduling coordination, or field service operations Experience in electrical, plumbing, HVAC, or other trades strongly preferred Excellent communication and organizational skills Ability to multitask and prioritize in a fast‑paced environment Experience with Service Titan or similar field service software preferred Tech‑savvy with iPhones, Google Workspace, and scheduling tools Strong problem‑solving ability and attention to detail Compensation & Benefits Pay: $28 Paid Sick Leave Access to training and development while employed #J-18808-Ljbffr Zed Electric, Inc.