Patient Service Specialist

Patient Services SpecialistJoin Our Heart & Vascular Center as a Patient Services Specialist! Are you passionate about helping others and delivering top-notch customer service? We're looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team!Why You'll Love This Role:We're committed to investing in you!Make a meaningful impact in patients' lives every dayBe part of a supportive and welcoming teamEnjoy a Monday-Friday schedule (8:30 AM - 5:00 PM) – NO nights, weekends, or holidays!Work in a professional medical setting where your customer service skills shineWhat We're Looking For: Previous customer service experience in a medical setting Bilingual (Spanish & English) preferred, but not required A warm, friendly, and patient-focused attitudePatient Services Specialist – Key ResponsibilitiesGreet & assist patients and physicians with a professional, friendly attitudeManage patient flow – check-in/out, keep appointments on scheduleMaintain accurate records – update demographics, insurance, and appointmentsHandle communications – triage calls, schedule via E-fax, email, text, and phoneOrganize medical records – retrieve and manage patient filesStay efficient & professional – multitask in a fast-paced environment with a positive demeanorCollaborate with clinical staff – ensure seamless coordination between providers and patientsDeliver excellent customer service – create a welcoming and supportive experience for all patientsQualificationsHigh school diploma or equivalent.Clerical: typing filing, scheduling, computer, phone and people skillsExcellent customer service; strong computer skills; outstanding communication; multitasking skills are required.Ability to multi-task in a fast-paced environment.Bilingual (English/Spanish) preferred.Patient care background and/or medical scheduling experience required.BenefitsValley View offers a robust benefits package designed to support your health, well-being, and financial future:Medical, Dental and VisionAnnual Bonus based upon organizational and individual performance.Flexible Spending Account (FSA)Generous Paid Time Off accrualTuition Assistance401(a) and 403(b) plansEmployee Assistance ProgramEmployee discount on Valley View ServicesUse of Sunlight and Aspen SkiCo day passesExclusive discounts at local gyms.Application submission end dateApplication window will close upon successful hire of qualified candidateEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.