Regional Sales Manager

Job Summary: Responsible for all marketing and sales, installation and service of Kent Moore Cabinets, Ltd. custom-built cabinetry within a region.


Duties and Responsibilities:

• Provide guidance, leadership and direction for all employees in the region.
• Direct supervision of sales, service personnel, and office staff.
• Work through HR staff for hiring, disciplining, and discharging.
• Maintain GPs in accordance with company goals.
• Oversight of all work done by installers/subcontractors.
• Approve installer pay and extra service pay.
• Oversee accounts receivables/collections.
• Establish and maintain customer relationships.
• Make presentations to new customers.
• Prospect, develop, and close on leads for new accounts.
• Grow sales with existing customers and gain new customers.
• Maintain acceptable error rate of no more than 1% total and less than .25% for work orders.
• Maintain ongoing image, which will benefit KMC, employees, and customers.
• Measure design, order, and schedule jobs as needed to fill in for sales personnel.
• Oversee all necessary paperwork for office and builder books.
• Assure quality of work.
• Maintain a safe work environment, enforce safety standards and advance safety training.
• Develop and implement training plans for new employees.
• Walk jobs in the field to verify performance of personnel and products.
• Maintain and improve morale of employees.
• All other duties as assigned by supervisor or corporate guidelines.

Qualifications:

• Minimum high school diploma.
• In-depth knowledge of the construction industry.
• Minimum 5 years in the cabinet business.
• Computer knowledge and ability to learn cabinet programs.
• Excellent verbal and written communication skills.
• Minimum 5 years outside sales and customer service experience.
• Ability to handle stressful situations and make correct judgment calls.
• Professional attitude and appearance.

Essential Functions of the Job:

• Must have corrected to:

i) travel to and from customer locations in order to make sales visits.

ii) complete forms and other necessary paperwork.

iii) be aware of surroundings and location of items needed.

iv) perform various job duties.

• Must have corrected hearing to listen to:

i) needs of customers in person and over the telephone

ii) needs and advice from supervisor, subordinates and co-workers

iii) the environment to be aware of surroundings.

• Must be capable of communicating effectively with management, coworkers,

subordinates, and customers, both over the phone and in person.

• Stand and walk several hours or more per day.
• Sits for several hours or more per day.
• Sometimes lifts and carries heavy objects.
• Bends, stretches, reaches and twists while performing duties of the job.
• Frequently uses fingers to operate telephone, grasp and use writing implements and papers, operate calculator and computer, use tape measure and perform other job duties.
• Must be mentally alert and capable of remembering faces, names, oral instructions and details.
• Must be alert and able to identify a hazard, should one occur, in order to avoid it, by correcting immediately or reporting immediately as necessary.

II. Exertion Requirements: Medium

Activity


Load/Weight/Force


Duration


Pushing


Up to 10 lbs. of force to initiate and/or maintain


Constantly


Pushing


10 - 25 lbs. of force to initiate and/or maintain


Frequently


Pushing


20 - 50 lbs. of force to initiate and/or maintain


Occasionally


Pulling


Up to 10 lbs. of force to initiate and/or maintain


Constantly


Pulling


10 - 25 lbs. of force to initiate and/or maintain


Frequently


Pulling


20 - 50 lbs. of force to initiate and/or maintain


Occasionally

Lifting


Up to 10 lbs.


Constantly


Lifting


10 - 25 lbs.


Frequently


Lifting


20 - 50 lbs.


Occasionally


Lifting


Lifting Patients/Residents Up to 35 lbs.


Occasionally

Carrying


Up to 10 lbs.


Constantly


Carrying


10 - 25 lbs.


Frequently


Carrying


20 - 50 lbs.


Occasionally

III. Sensory Requirements: Medium


Activity


Requirement


Hearing


Corrected to detect a minimum amplitude of 65 dB(A) for normal speaking voice at a distance of three feet.


Vision


Corrected to 20/40


Color Discrimination


n/a


Taste


n/a


Smell


n/a


Talk


Talking with a normal voice approximates to sound pressure level 65 dB(A)

• Minimum high school diploma.
• In-depth knowledge of the construction industry.
• Minimum 5 years in the cabinet business.
• Computer knowledge and ability to learn cabinet programs.
• Excellent verbal and written communication skills.
• Minimum 5 years outside sales and customer service experience.
• Ability to handle stressful situations and make correct judgment calls.
• Professional attitude and appearance.