Inside Sales Representative

Job Description

Job Description

Inside Sales Representative – $28/hr + Uncapped Commission

Location: Grand Rapids, MI (BathWorks of Michigan)

Turn "almost yes" into "yes." Build a career doing it!

At BathWorks of Michigan, we've built our reputation — a 4.9-star customer experience — on one simple idea: people deserve to be heard, followed up with, and given real solutions, not a sales pitch that disappears after the first meeting. That's exactly where our Inside Sales Representatives come in.

If you're the kind of person who won't let a good conversation just end — who genuinely enjoys reconnecting with people, listening to what's holding them back, and finding the right way to help — this role was built for you. You won't be cold-calling strangers. You'll be following up with homeowners who have already met with us, already seen what's possible for their home, and just need the right person to help them get there.

What You'll Be Doing

• Reconnecting with prospective customers who didn't move forward at their first consultation, through daily calls, texts, and emails
• Sharing relevant updates, promotions, and solutions that address what's holding them back
• Scheduling follow-up in-home consultations and helping close the sale
• Checking in with recent "demo–no sale" homeowners to genuinely understand their experience and uncover new opportunities

What Success Looks Like

We believe in clear expectations, not guesswork. You'll know exactly what winning looks like:

• 5+ working appointments scheduled per week
• 2+ net sales per week
• Monthly check-ins with your manager to track your growth and celebrate your wins

Pay & Earning Potential

• $28.00 per hour base pay
• Plus commission: $100 per demo scheduled, $50 per rehash sale closed
• Your hustle directly grows your paycheck — there's no cap on what you can earn

What We're Looking For

• Someone who communicates with warmth, clarity, and confidence — on the phone, over text, and in person
• A self-starter who follows through consistently, even when it takes a few tries
• Someone who's motivated by clear goals and enjoys the satisfaction of hitting them
• Reliable attendance and punctuality — our customers and your team count on you showing up

Why BathWorks

We're a fast-growing home remodeling company across Michigan, and we're building something bigger than a sales floor — a team where people feel supported, recognized, and set up to succeed. If you're looking for a role with real earning potential, real growth opportunity, and a team that actually has your back, we'd love to talk.

BathWorks of Michigan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. This position is classified as at-will employment.