Payroll Support Specialist

Payroll SpecialistAssists with the processing, procedures, and audits necessary to produce an accurate and timely biweekly payroll. Also provides Payroll's customers with friendly and helpful service related to all payroll/wage issues. In addition, may assist with the training, exchange of skills and knowledge, and team building among Payroll staff (i.e., Payroll Specialists).Job Requirements, Prerequisites and Essential Functions:Education:Bachelor's Degree in Accounting or related field and Certified Payroll Professional preferred, but will substitute relevant experience.Experience:Minimum 2 years' experience in payroll processing, human resources, and/or accounting in a large organization (1,000 employees) is required.Workday experience is preferred.Prerequisite Skills:Demonstrated ability to routinely process, analyze, interpret, communicate, and apply complicated hospital/human resources policies and procedures, union contracts, and federal and state wage and order lawsDemonstrated knowledge of payroll, accounting, taxation, and benefit accounting, including ERISA, California Wage Orders, California Labor Code, Fair Labor Standards Act, State Disability Insurance, and Workers' Compensation regulationsDemonstrated ability and experience in problem solving, analytical skills, auditing abilities, conflict resolution, and the ability to maintain a professional manner when dealing with angry or frustrated customersDemonstrated strong customer service skills and a proven track record of excellent customer service resultsDemonstrated ability to communicate effectively, both verbally and in writing, and to assimilate and understand information, making sound decisions/resolutions in a manner consistent with hospital policies and proceduresDemonstrated ability to maintain the highest level of confidentiality of employee and payroll information, including the maintenance of employee data and filesDemonstrated knowledge of computer software that supports the payroll processes and timekeepingDemonstrated ability to handle high-volume work in an ever-changing environment, yet consistently maintain deadlinesDemonstrated ability to rapidly learn and perform tasks related to department regulations/policies, functions, procedures, and processesAbility to research files and systems to prepare statistical reports and analysesDuties And Responsibilities:Essential (Not Modifiable)Assists Payroll Team with the preparation, processing, and auditing of an accurate and timely payroll. Duties include, but are not limited to, interpreting and applying pay practices/policies, union contracts, special exceptions, and federal and state wage and hour laws. Understands the interdependencies of the payroll system as applied with finance, benefits, human resources, and information systemsReviews and processes all Employee Action Reports (EARs) and Turnaround Documents (TADs) for new hires, changes in employee status, leaves of absence, terminations, and retirements, as well as yearly contractual and non-contractual salary increases. Reviews documents for accuracy and consistency with established wage and salary procedures, directing all discrepancies to Human Resource Services for correction. Assists Payroll Team with the maintenance of all employee filesWorks with employees and managers with respect to time-keeping, communicating with Director/Manager/Supervisor/Timekeeper as to appropriate/accurate payDetermines appropriate hours for all types of pay practices, such as paid-time off programs, bereavement leave, grade relief, low census, jury duty, and other special pay types, manually calculating appropriate hours to be paid under special pay codes. Creates additional adjustments necessary to pay employees correctly, noting any changes and informing manager(s)Researches and calculates PTO/Vacation/Sick/Holiday transfers. Prepares manual accrual adjustments to each employee's master file, applying any appropriate/necessary taxation and penalties. Applies all PTO/Vacation/Holiday policy rules in the conversion and cashing out of PTO/Vacation/Holiday hours. Establishes employee accruals (e.g., vacation, holiday, sick leave, PTO etc.) for new hires and change of statusProduces payroll reports from HR/Payroll system, including Vacation/Sick Leave/Holiday and PTO Accruals, Paid Educational Leave, Distribution (allocation of Time Worked), Overtime, and numerous bi-weekly and quarterly reports reflecting departmental budgets and analyzing and determining accurate balancing of hours allocated per employee based on union contracts and hospital policies and procedures, correcting any discrepanciesProcesses the integration of State Disability Insurance and/or Worker's Compensation monies with the employee's regular paycheck. Computes adjusted hourly rates of pay and sick leave allocation based on state law and hospital policies and proceduresAssists Payroll Team with the completion of work, ensuring accuracy, confidentiality, and quality control standards for work performed. May be required to assist the Payroll Team with job training, ensuring Payroll and Hospital policies and procedures are followedProvides, promptly and with complete resolution, all types of internal and external customers, including outside agencies such as the Internal Revenue Service and Franchise Tax Board, with payroll-related information, which may include referring to policies/procedures, federal and state regulations, communicating verbally or in writing, or researching hospital files. Responds within appropriate deadlines. May need to refer the customer to other appropriate sourcesProcesses subpoenas from various agencies. Requires compilation of relevant information and forwarding to appropriate legal entitiesAttends and participates in Workday and Time-Keeping users' meetings as required. May also assist in the development of standardized pay practicesSecondary (Modifiable)May be requested and required to perform various data collection and manipulation, such as gathering financial tracking, gather data from surveys and systems, auditing accounts, composing correspondence, creating spreadsheets, and other special projects as requestedPresentation of Payroll guidelines at New Employee OrientationOther duties as assigned