Practice Administrator/ Oral & Maxillofacial Surgery

Job Description

Job Description

Key Responsibilities

Operations & Leadership

• Oversee the daily operations of the practice and multiple office locations.
• Develop and implement policies, procedures, and systems that improve efficiency and patient experience.
• Lead, supervise, coach, and hold staff accountable for performance and expectations.
• Conduct regular staff meetings and performance evaluations.
• Assist with recruiting, hiring, onboarding, training, and employee retention.
• Address employee performance and disciplinary issues when necessary.

Financial & Practice Performance

• Monitor practice production, collections, accounts receivable, and profitability.
• Review daily, weekly, and monthly financial and operational reports.
• Identify opportunities to improve collections, reduce unnecessary expenses, and increase efficiency.
• Work with billing and insurance teams to improve revenue cycle performance.
• Establish and monitor Key Performance Indicators (KPIs) for the practice and staff.

Patient Experience & Scheduling

• Ensure patients receive exceptional service from the first phone call through completion of treatment.
• Oversee scheduling efficiency and provider utilization.
• Monitor cancellations, no-shows, treatment acceptance, and patient satisfaction.
• Develop systems to improve communication and the overall patient experience.

Compliance & Administration

• Ensure compliance with HIPAA, OSHA, and applicable healthcare regulations.
• Oversee office policies, employee files, timekeeping, and administrative procedures.
• Coordinate with vendors, technology providers, laboratories, and outside service partners.

Strategic Growth

• Work directly with practice ownership to develop and execute growth strategies.
• Assist in evaluating new services, providers, technology, marketing opportunities, and expansion.
• Help build a strong culture of accountability, professionalism, teamwork, and excellence.

At The Maryland Oral Surgery Group (MOSG), we believe that excellent patient care begins with a team that feels valued, supported, and empowered. When you join MOSG, you’re not just starting a job—you’re becoming part of a family dedicated to excellence in oral and maxillofacial surgery.

Here’s why our team loves working here:
Patient-Centered Mission – Every day, we make a real difference in people’s lives by restoring health, comfort, and confidence.
Professional Growth – We offer ongoing training, mentorship, and opportunities to advance your skills in a supportive environment.
Collaborative Culture – Our team works together with respect, trust, and a shared commitment to exceptional care.
Cutting-Edge Technology – You’ll have access to modern surgical tools, digital imaging, and the latest treatment techniques.
Two Convenient Locations – Work in state-of-the-art facilities in Upper Marlboro and Bowie, Maryland.
Work-Life Balance – We respect your time and strive for schedules that allow you to thrive both at work and at home.
Join us at MOSG and be part of a practice where your skills are valued, your voice is heard, and your work truly matters.

Company Description

At The Maryland Oral Surgery Group (MOSG), we believe that excellent patient care begins with a team that feels valued, supported, and empowered. When you join MOSG, you’re not just starting a job—you’re becoming part of a family dedicated to excellence in oral and maxillofacial surgery.\r\n\r\nHere’s why our team loves working here:\r\nPatient-Centered Mission – Every day, we make a real difference in people’s lives by restoring health, comfort, and confidence.\r\nProfessional Growth – We offer ongoing training, mentorship, and opportunities to advance your skills in a supportive environment.\r\nCollaborative Culture – Our team works together with respect, trust, and a shared commitment to exceptional care.\r\nCutting-Edge Technology – You’ll have access to modern surgical tools, digital imaging, and the latest treatment techniques.\r\nTwo Convenient Locations – Work in state-of-the-art facilities in Upper Marlboro and Bowie, Maryland.\r\nWork-Life Balance – We respect your time and strive for schedules that allow you to thrive both at work and at home.\r\nJoin us at MOSG and be part of a practice where your skills are valued, your voice is heard, and your work truly matters.