Human Resources Manager

Job Description

Job Description

Lakeshore Talent is in search of a Bilingual (Spanish/English) Human Resources Manager to support a fast-paced, dynamic environment within the hospitality and entertainment industry. This is an exciting opportunity for a confident, proactive HR professional who is fluent in both Spanish and English and thrives in a hands-on leadership role supporting large, diverse teams.

Position Overview
The Bilingual Human Resources Manager will play a key role in overseeing employee relations, HR operations, and payroll support for a workforce of approximately 500 employees. This individual will partner closely with leadership teams to coach managers, navigate complex employee situations, and help foster a positive and inclusive workplace culture.

The ideal candidate is experienced in handling investigations, disciplinary actions, employee terminations, and sensitive HR matters with professionalism and confidence. This role requires someone who is adaptable, resourceful, and comfortable working in a fast-moving environment with varying priorities.

Key Responsibilities

• Lead employee relations efforts including investigations, disciplinary actions, conflict resolution, and terminations
• Coach and support managers through performance management and employee-related challenges
• Manage HR operations and ensure compliance with company policies and employment regulations
• Support payroll processing and administration using platforms such as Rippling, ADP, or UKG
• Maintain confidentiality while handling sensitive employee information
• Partner with leadership to support engagement, retention, and workplace culture initiatives
• Assist in navigating union-related matters and labor relations as needed
• Support HR systems, onboarding, and general administrative HR functions

Required Qualifications

• Fluent in both Spanish and English with strong verbal and written communication skills
• Minimum of 4+ years of Human Resources experience supporting large teams of 450+ employees
• Strong background in employee relations, investigations, disciplinary actions, and terminations
• Hands-on payroll processing experience using platforms such as Rippling, ADP, or UKG
• Proven ability to coach, influence, and support managers effectively
• Ability to handle difficult conversations professionally and confidently
• Strong organizational skills with the ability to maintain confidentiality

Preferred Qualifications

• Experience working in hospitality, entertainment, or unionized environments
• Bachelor’s degree in Human Resources or related field
• Experience with HRIS systems, LMS/PMS tools, and other HR software platforms
• HR certifications such as PHR or SPHR
• Additional certifications including ServSafe, TIPs, or CPR/AED

Additional Requirements

• Reliable transportation required
• Flexibility to work varying hours between 7:00 AM and 6:00 PM, Monday through Friday
• Ability to lift up to 50 pounds and assist with physical tasks when needed
• Ability to successfully complete a background check

This is a great opportunity for an experienced HR professional looking to make a meaningful impact in a collaborative and energetic environment. If you are passionate about employee relations, leadership support, and building strong workplace cultures, we encourage you to apply.

Since​ ​1995,​ ​Lakeshore​ ​has​ ​provided​ ​Staffing,​ ​Recruiting​ ​and​ ​Payrolling​ ​services​ ​to employers​ ​in​ ​Denver​ ​and​ ​Chicago​ ​across​ ​multiple​ ​industries​. We​ ​are​ ​committed​ ​to​ ​achieving​ ​success by​ ​matching​ ​top​ ​talent​ ​with​ ​the​ ​right​ ​opportunities.​ In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.

Company Description

Since​ ​1995,​ ​Lakeshore​ ​has​ ​provided​ ​Staffing,​ ​Recruiting​ ​and​ ​Payrolling​ ​services​ ​to employers​ ​in​ ​Denver​ ​and​ ​Chicago​ ​across​ ​multiple​ ​industries​. We​ ​are​ ​committed​ ​to​ ​achieving​ ​success by​ ​matching​ ​top​ ​talent​ ​with​ ​the​ ​right​ ​opportunities.​ In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.