Change Management Specialist

Immediate need for a talented Change Management Specialist. This is a 12months contract opportunity with long-term potential and is located in Seattle WA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-80345

Pay Range: $26 - $31/hour. Employee benefits include but are not limited to health insurance (medical dental vision) 401(k) plan and paid sick leave (depending on work location).

Key Responsibilities:

• Service customers phone and email inquiries.
• Assist customers in navigating on-line platforms and all Treasury Management products utilizing the Banks servicing tools such as emulation and co-browse.
• Assist customers with their deposit and loan questions.
• Maintain appropriate technical understanding of bank systems.
• Regularly attend trainings to support/expend knowledge base.

Key Requirements and Technology Experience:

• Key Skills: Relationship Management Personal Banker Treasury Management
• Associate degree or equivalent work experience .
• Three to five years of experience in financial services industry .
• Excellent verbal written and interpersonal communication skills.
• Outstanding customer service and problem resolution skills.
• Proficient computer skills especially Microsoft office applications.
• Experience with department-specific systems.
• Advanced knowledge of departmental and bank products and services.
• Preferred understanding of digital capabilities with experience in Information Technology environment .
• Knowledge of Treasury Management Products/Services with preferred experience with GTM and Operations .

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position please apply online for immediate consideration.

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Required Experience:

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