CX Knowledge Architect: Build a Scalable Knowledge System
Intermedia Lab
Notion is seeking a leader to own CX knowledge strategy and end-to-end knowledge systems globally. You will design durable information architecture, govern content, and collaborate with CX Enablement, Product Ops, QA, and Vendor Ops to ensure reliable, scalable knowledge for fast AI-assisted retrieval. You’ll drive standardization, templates, and review paths for high-risk areas, while building modular content and supervision for content agents to maintain freshness at scale. #J-18808-Ljbffr Intermedia Lab
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the CX Knowledge Architect: Build a Scalable Knowledge System in New York, NY vacancy
$165k - $180k
Notion is seeking a knowledgeable CX Enablement Manager to drive end-to-end knowledge systems. Located in New York, the role requires collaboration on internal knowledge management to improve customer support. Experience in information architecture, systems thinking, and...Suggested$136k - $160k
...agents think together. We're building one place where your knowledge, projects, meetings, and... ...building a business’s system of record to making and managing... ...s work.About the Role:Own CX enablement knowledge... ...depth: ability to design scalable IA (taxonomy/tagging/page...SuggestedLocal area- Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The... ...architecture and maintaining the internal knowledge base that supports CX teams. You will ensure fast retrieval of trustworthy knowledge,...Suggested
$136k - $160k
Notion is looking for a CX Enablement Knowledge Strategist in New York City to own and enhance their customer experience knowledge system. You will design information architecture, maintain content accuracy, and partner with various teams to ensure effective knowledge retrieval...Suggested$100k - $160k
...Engineer - GenAI, Agentic AI, and Knowledge Graph Architect to design, develop, and... ...‑scale intelligent systems that fuse Generative AI, autonomous... ...strategy, and enable scalable AI solutions across multiple... ...practices.3+ years of experience building Generative AI or Agentic AI...Suggested$136k - $160k
Solinius in New York, NY, is seeking a professional to manage customer experience knowledge systems. This role will focus on ensuring speedy and reliable access to information as the company grows. The ideal candidate will design and maintain the knowledge architecture...$200k - $275k
Revin Inc. is seeking an AI Systems Engineer to develop the production systems behind their AI agents for SMS... ...8 years of full-stack software experience, strong knowledge of Python and TypeScript, and expertise in building production LLM systems. This on-site role in New...Relocation package- ...Services in United States is seeking a hands-on Platform Architect to design and build the Knowledge Fabric Enablement Layer. You will define services,... ...AI, with an emphasis on governance, observability, and scalable data integration. You will collaborate with AI platform...
- ABConsulting BK in Brooklyn, NY is seeking a Head of Operations to build the scalable operations foundation needed for rapid growth. You will create streamlined systems, drive accountability, and turn leadership’s vision into actionable execution. You will build and scale...
- Accenture seeks an experienced Knowledge Modeler to shape domain ontologies for enterprise knowledge graphs. You will design semantic... ...goals and regulatory requirements, mentoring SMEs and ensuring scalable, testable ontology implementations across projects. #J-18808-...
- Join the team building the data foundations, platforms, and intelligent products that power... .... We are turning the firm's data and knowledge into trusted, reusable assets at scale.As... ...hands-on experience building AI-powered systems.Expertise in knowledge management strategy...
$170k - $195k
...competitive compensation of $170,000 to $195,000 plus benefits. The ideal candidate will have over 10 years of experience, a strong background in .NET, and expertise in building scalable distributed systems. Fluency in U.S. work authorization is required. #J-18808-Ljbffr TalenerFull time- ...own the multi-year strategy and roadmap for Digital Engineering Knowledge Platform. Drive the integration of standards intelligence... ...technologies. Prioritize enterprise platform capabilities and drive scalable growth across business units, content domains, and external...
- ...-thinking law firm in the New York/North Jersey area, seeks a Knowledge & Innovation Attorney to shape how legal work gets done. The role... ...of practice, knowledge management, and AI-enabled innovation, building tools, improving workflows, and making expertise reusable...
- ...financial services technology company seeks a Wealth Management Architect to lead the design and implementation of scalable platforms. Candidates should have over 8 years in technology roles, strong knowledge of Java and Python, and experience with cloud technologies...
- PRI Technology is seeking a Senior Architect to lead AI-enabled knowledge platforms and enterprise-grade knowledge graphs. You will shape strategy, governance... ...to define architectures, validate models, and drive scalable platform growth in a highly regulated environment. #J-...
- Apexon is seeking a Senior Data Analytics & Knowledge Engineer to join our rapidly growing AI... ...domain. This hands-on role focuses on building AI-ready data foundations to enable... ...knowledge sources. The role involves designing scalable data pipelines, constructing knowledge...
$150k - $175k
...intelligence transforms the way we build, deliver, and operate... ...great teams, simplifying complex systems, and creating technology that... ...design patterns that enable scalable, maintainable, and secure... ...student and a teacher: share your knowledge and talents and be willing to...Full time$140k - $245k
...collaboration, join us!The GTM Systems Architect is responsible for... ...root causes and recommending scalable solutions rather than one-off... ..., along with the ability to build custom apps and objects, formula... ...abilities, including working knowledge of SQL/SOQL, and a strong understanding...Minimum wageFull timeLocal areaRemote workFlexible hours$160k - $200k
...an experienced Accounting Manager to architect its global accounting infrastructure... ...core accounting functions, implementing scalable financial systems, and providing technical expertise in... ...be CPA certified, and possess strong knowledge of modern accounting tools, ideally...$148.5k - $237.6k
...65 Finance Functional Architect to help us scale. If you... ...the future of Finance systems by leveraging modern... ...decision-making, and scalability across the organization... ...system. You will help build and enhance financial... ...Finance & Accounting Knowledge: Deep understanding of...Work experience placement$165k - $205k
...agents think together. We're building one place where your knowledge, projects, meetings, and... ...building a business’s system of record to making and managing... ...:As a Forward Deployed Architect on Notion’s Services team... ...that context into scalable Notion architectures that...Local area- ...we help organizations build their digital core, modernize... ...power our AI-driven knowledge platform. You will... ...full back-end stack — architecting APIs, building data... ...multi-modal database systems, and owning the reliability... ....Design and maintain scalable graph query APIs...Full timeWork experience placementLive inWork at officeLocal area
$229.9k - $262.4k
...Software Engineer, Full Stack (AI Platform & Knowledge Library) (Enterprise Platforms Technology) Do you love building AI-powered platforms that operate at enterprise... ...knowledge engineering, and production software systems? At Capital One, you'll be part of a team of...Full timePart timeInternshipLocal areaCapital One
New York, NYa month ago$184.9k - $250.2k
Interested in high-scale distributed systems and Gen AI? Our team develops Amazon Bedrock Knowledge Bases, a fully managed service for end-to-end Retrieval Augmented... ...'s mission is to make it easier for customers to build AI applications with contextual information from...Temporary workInternshipWorldwideFlexible hours- ...and-spoke architectures. Architect and manage secure,... ...across platforms. Design, build, and support scalable data platforms on GCP, leveraging... ...(GCP) or equivalent cloud systems development experience... ...authorization, encryption, PKI) with knowledge of IT operating models and...Full timeH1bLocal area
KPMG
New York, NY4 days ago - ...engineering leader to define architecture for complex, high-impact systems at a rapidly scaling technology company. This remote US-based... ...technical direction. You will mentor senior engineers, drive scalability and reliability improvements, and align Product and...Remote job
$93.6k - $120.12k
...technical expertise, and industry knowledge of structures and building enclosures, advanced analysis, performance... ...Engineer/Senior Consulting Architect will act as project manager for small... ...testing of roofing and waterproofing systems, windows, curtain walls, and other...Temporary workFor contractorsRemote workRelocation packageFlexible hours$105.6k - $165k
...the opportunity to succeed, build a career and contribute to our... ...operating environment, evaluating system impacts, determining the... ...find creative solutions through knowledge of the domain, practical... ...performance, maintainability, scalability, usability, and reliability)...Work at officeFlexible hoursShift workDay shiftNational Black MBA Association
New York, NY1 day ago- ...experienced AI Solutions Architect to lead the evaluation... ...objectives. Design scalable, secure, and production... ...AI initiatives. Build frameworks for AI adoption... ...prompt libraries and knowledge repositories. Establish... ...Agentic AI Multi-Agent Systems LLMOps AI Governance RAG...
Birlasoft
New York, NY3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Knowledge Architect: Build a Scalable Knowledge System. Be the first to apply!
