Patient Care Coordinator

Job DetailsJob Location: Allen, TX 75013Salary Range: $25.00 Hourly About Us At LoveWell Hospice, our goal is Making Moments Matter by Loving our patients and family well. We believe that every moment of end-of-life care should be filled with dignity, profound support, and seamless coordination. Our administrative team works tirelessly behind the scenes to make sure our clinical staff can focus entirely on providing compassionate, high-quality care to those we serve. Job Summary We are seeking an empathetic, highly organized, and resilient Patient Care Coordinator to join our administrative hospice team. In this role, you will serve as the central hub of communication, ensuring our patients and their families receive the dignity and care the deserve. You will manage daily staff scheduling, track critical compliance metrics, handle incoming inquiries from families in crisis, and maintain precise, up-to-date patient records. Core Responsibilities Care Scheduling: Coordinate schedules forcall-outs & PRN coverage toensure visits align with current frequencies Visit tracking: Track HOPE visits to identify gaps and reinforce requiredtimelines Interdisciplinary Group (IDG) Prep: Compile and generate the IDG report Chart Accuracy: Update patient charts to help ensure accuracy for field staff Visits Auditing: Monitor ancillary staff visitsto guarantee plan-of-care compliance Utilization Management: Process and track Level of Care changes Intake & Triage: Answer urgent calls from families, assess needs calmly, and route information immediately to clinical staff Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Supplemental insurance Paid Time Off Paid holidays 401k with employer matching Qualifications Experience: 1–2 years of healthcare administrative experience (hospice or home health preferred) Education: High school diploma required Tech Skills: Proficiency with EMR software (FireNote) and Microsoft Office Core Competencies: Requires advanced problem-solving skills and the ability to use effective interpersonal relations and communication skills Mission Alignment: Actively promotes and advocates for the hospice philosophy of care Physical Demands: Prolonged sitting and some standing are required. Occasional need to lift, pull, carry, and push items weighing up to fifty (50) pounds (such as medical supply boxes) Work Environment: Requires working under some stressful conditions to meet tight regulatory and clinical deadlines #J-18808-Ljbffr LoveWell Hospice