Patients Outreach Coordinator

Job Description

Job Description

We are growing Clinical Research Sites in DFW.

What You'll Actually Be Doing: Identifying and engaging potential study participants across our clinic network, pre-screening patients against protocol eligibility criteria, making outbound calls and managing inbound inquiries from interested participants, coordinating with coordinators and site leads to get patients scheduled and actually show up, tracking recruitment metrics and pipeline in real time, supporting advertising and community outreach efforts, and doing whatever it takes to keep enrollment moving — because timelines wait for no one.

You're Perfect If: You've worked in healthcare or a patient-facing role and genuinely enjoy talking to people all day, you understand that "no" is just the start of a conversation and follow-up is a superpower, you can manage a full recruitment pipeline without dropping a single name, you're comfortable translating complex clinical information into accessible language for diverse patient populations, and you care about connecting real people to treatments that could change their lives.

Location: Plano, TX (local candidates only)

Show Us You Get It:

The Real Talk: You're running recruitment for a dermatology study. You have 45 patients pre-screened, but only 12 have actually shown up for their screening visit. The sponsor just told you enrollment closes in 6 weeks. Walk us through exactly what you do Monday morning.

Send your CV + response to View email address on ziprecruiter.com. Subject line: "Recruitment Hunter [Your Name] — DFW Ready"

Bottom line: If you've got the persistence of a collections agent and the empathy of a nurse, this job was built for you.

P.S. — Did the phrase "translating complex clinical information into accessible language for diverse patient populations" in the You're Perfect If section make you cringe a little? Good. That's exactly the instinct we're hiring for. Rewrite that phrase the way you'd actually say it to a patient on the phone — and include it in your application.