Shipping Coordinator

Job Title: Shipping Coordinator

Job Description

The Shipping Coordinator manages all outbound shipment activities for both domestic and export orders, ensuring accurate documentation, timely pickups, and strong communication with logistics providers, warehouse and supply chain teams, and customer service. This role monitors inventory, creates deliveries and transfer orders, and responds to inquiries in a prompt, courteous, and effective manner while maintaining a strong focus on safety, accuracy, and on-time shipping performance.

Responsibilities

• Manage all outbound shipment activities, including monitoring inventory, creating deliveries and transfer orders, and ensuring accurate and timely shipment processing.

• Generate all paperwork and documentation required for outbound shipments, ensuring all orders are checked for special requests and warehouse instructions.

• Post goods issue in the system when goods are picked up, maintaining accurate and up-to-date shipment records.

• Coordinate shipment pick-ups with logistics providers, including scheduling, follow-up, and expediting orders when necessary.

• Interact with logistics providers by phone and email in a professional, courteous, and timely manner.

• Handle both export and domestic shipments, ensuring compliance with required procedures and documentation standards.

• Maintain a current and accurate procedure book that details the processing requirements for outbound shipments.

• Build and maintain sustainable relationships and trust with warehouse, supply chain, and customer service colleagues through open and interactive communication.

• Provide accurate, valid, and complete information by using the appropriate methods, tools, and systems.

• Respond promptly to inquiries and questions related to shipments, documentation, and logistics.

• Meet personal and warehouse team goals, including on-time shipping and documentation accuracy targets.

• Perform all tasks in a safe manner, comply with all safety rules, and identify and report unsafe operations to supervision.

• Maintain a good working relationship with internal and external customers, handling concerns with professionalism and a positive attitude.

• Follow established communication procedures, guidelines, and policies in all interactions.

• Listen, document, and help resolve shipment conflicts, escalating issues when necessary.

• Provide timely feedback to management regarding operational challenges or customer concerns.

• Assist with training in areas of familiarity to support team development and knowledge sharing.

• Remain accountable for maintaining housekeeping expectations in work areas, keeping spaces clean and organized.

Essential Skills

• Previous forklift operating experience in a production and warehouse setting.

• Hands-on experience with shipping and receiving operations.

• Ability to monitor inventory and process deliveries and transfer orders accurately.

• Proficiency with SAP or similar enterprise systems for posting goods issues and managing outbound shipments.

• Experience coordinating outbound transportation with logistics providers for both domestic and export shipments.

• Strong customer service skills, including professional phone and email communication.

• Proficiency with Microsoft Office, including Microsoft Excel, for documentation and reporting.

• Ability to follow established communication procedures, guidelines, and policies.

• Strong attention to detail with a focus on documentation accuracy and on-time shipping.

• Ability to work effectively as a team player, providing and receiving feedback and assisting colleagues when needed.

• Commitment to working safely and following all safety rules and procedures.

Additional Skills & Qualifications

• Experience working with inventory control processes in a warehouse or production environment.

• Ability to build trust and maintain strong working relationships with warehouse, supply chain, and customer service teams.

• Skill in listening, documenting, and helping resolve shipment conflicts in a calm and constructive manner.

• Positive attitude, even when faced with misplaced criticism or frustration.

• Ability to provide timely and constructive feedback to management regarding operational challenges or customer concerns.

• Willingness to assist with training and knowledge transfer in areas of expertise.

• Strong organizational skills and accountability for maintaining housekeeping standards in work areas.

Why Work Here?

You will join a company with a long legacy of resilience and innovation, focused on creating real-world solutions that help partners thrive in changing conditions. The organization brings together the strengths of multiple legacy businesses to offer a comprehensive portfolio of material solutions and more choices for customers. You will be part of a culture that values long-term partnerships, adaptability, and collaboration, and that consistently looks for ways to solve problems and exceed expectations, even through economic shifts and global challenges.

Work Environment

This role is based in a production and warehouse environment that may or may not be air conditioned or heated, and conditions can be humid, hot, or cold depending on the season. You may be exposed to hot and/or abrasive surfaces, moving machinery, and moving objects on the production floor. At certain locations, noise levels can exceed 90 decibels for extended periods, and floor surfaces may be slippery at times. The position may require working in tight spaces on occasion and at heights on a daily basis. Standard warehouse and safety attire, including appropriate personal protective equipment, is expected in accordance with site safety rules and housekeeping standards.

Job Type & Location

This is a Contract to Hire position based out of Old Hickory, TN.

Pay and Benefits

The pay range for this position is $21.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Old Hickory,TN.

Application Deadline

This position is anticipated to close on Jun 9, 2026.

About Aerotek

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.