Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$16 - $18.18 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

  • Competitive pay between $16.00 per hour - 18.18

  • Employee discounts and free meals

  • Paid sick leave and/or paid time off

  • Tuition reimbursement and/or educational assistance

  • Training and advancement opportunities

  • Weekly direct deposit

  • 401k plan

  • Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves

  • Be the solution: Handle guest concerns and provide resolve to their satisfaction

  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

  • A humble and hospitable demeanor;

  • Passion for helping and serving others (customers and fellow team members);

  • A desire to learn and grow; and

  • The ability to communicate effectively and anticipate customer needs

So, what's your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_4652

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Oak Brook, IL vacancy
  • $15 per hour

     ...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald’s Franchise owned restaurant gives you the...  ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an... 
    Suggested
    Full time
    Part time
    Local area
    Flexible hours

    McDonald's

    Hillside, IL
    1 day ago
  • $15 per hour

     ...interview for the job or whether you are hired.Benefits:A job as a Guest Experience Leader at a McDonald's Franchise owned restaurant gives you...  .... Make your move.See a day in the life of a Guest Experience Lead at McDonald's you'll need is an outstanding attitude,... 
    Suggested
    Full time
    Part time
    Flexible hours

    McDonald's

    Hillside, IL
    2 days ago
  •  ...includes managing team members and ensuring exceptional operations from food quality to guest service. The ideal candidate will possess a minimum of 2 years management experience in a restaurant, strong communication skills, and a results-driven mindset. The position... 
    Suggested

    Puttshack

    Oak Brook, IL
    1 day ago
  •  ...Lodge Oak Brook Chicago is seeking a Front Office Manager to lead the front desk operations. The ideal candidate will ensure exceptional...  ..., training, and performance reviews, creating a seamless guest experience in a luxurious environment. With over 2 years of hotel... 
    Suggested
    Flexible hours

    Hyatt Lodge Oak Brook Chicago

    Oak Brook, IL
    4 days ago
  •  ...team. This role requires a passion for leading restaurant operations while inspiring and...  ...team of professionals, ensuring memorable guest interactions and driving revenue goals....  ...have at least 3 years of leadership experience in restaurant management, strong organizational... 
    Suggested

    Crescent Hotels & Resorts

    Oak Brook, IL
    2 days ago
  • A leading restaurant group in Illinois is hiring a Restaurant Manager responsible for providing strong leadership to deliver exceptional guest experiences and operational excellence. You will oversee all restaurant operations, including hiring, training, and performance... 
    Full time

    The Hari Group

    Darien, IL
    2 days ago
  •  ...an Assistant Manager for Maggiano's Little Italy in Oak Brook, Illinois. In this role, you'll lead shifts, support the management team, and ensure exceptional Guest experiences in a dynamic restaurant environment. The position requires over a year of supervisory... 
    Shift work

    RSC Careers

    Oak Brook, IL
    5 days ago
  • $65k - $70k

     ...Crescent Hotels Group is seeking a passionate Restaurant Manager to lead our Food and Beverage management team at Le Méridien Chicago...  ...service and inspiring your team to deliver memorable guest experiences. With a competitive salary range of $65,000 - $70,000, we offer... 

    The Crescent Hotels Group

    Oak Brook, IL
    3 days ago
  •  ...Darien, IL is seeking a Floor Supervisor to oversee day-to-day restaurant operations. The role involves leading front-of-house staff to maintain exceptional guest experiences and a welcoming environment. Key requirements include a two-year college degree, strong... 
    Flexible hours

    Home Run Inn Pizza, Inc.

    Darien, IL
    1 day ago
  • $76.6k - $90k

    The Fresh Market Inc in Chicago is searching for a passionate Co-Store Director to lead store operations and ensure exceptional guest experiences. Candidates should have over 5 years of management experience in a related field and demonstrate a strong financial acumen.... 

    The Fresh Market Inc

    Chicago, IL
    1 day ago
  • $16 - $18.18 per hour

     ...Guest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.PERKS...  ...more!This role is vital to the guest experience because you'll:* Lead the experience: Check in with guests and make sure they are... 
    Hourly pay
    Shift work

    McDonald's

    West Chicago, IL
    2 days ago
  •  ...Paisans Pizzeria in Lisle, Illinois is seeking an experienced Restaurant General Manager to lead daily operations and ensure outstanding guest experiences. The GM is a hands-on leader responsible for team development, financial performance, and maintaining high standards... 
    Flexible hours

    Paisans Pizzeria

    Lisle, IL
    1 day ago
  •  ...Beauty Team Leader in Shorewood, Illinois. This leadership position is essential for creating a welcoming beauty shopping experience, fostering guest engagement, and managing team development. Responsibilities include operational excellence and priority on guest-centered... 

    Roundel

    Shorewood, IL
    4 days ago
  • $20 - $25 per hour

     ...Chicago, Illinois. Candidates will manage security staff, enforce safety protocols, and provide excellent guest service. The ideal applicant has at least 2 years of experience and strong communication skills. Responsibilities include supervising security operations, training... 
    Hourly pay

    Live Nation Entertainment

    Chicago, IL
    5 days ago
  • Panera is seeking a Catering Lead in Downers Grove, Illinois to manage catering orders and deliver exceptional service. You will help plan and execute catering events, ensuring guests receive quality food and support. This role requires effective communication and organizational... 

    Dormont Manufacturing Co

    Downers Grove, IL
    5 days ago
  •  ...popular restaurant chain is looking for a Shift Lead in Chicago, IL. This position requires...  ...operations, training employees, and ensuring excellent guest service. Ideal candidates have at least 6 months of restaurant experience and hold a high school diploma. Benefits... 
    Shift work

    Qdoba Restaurants

    Chicago, IL
    1 day ago
  • Mcdermottlaw in Chicago is looking for a Guest Experience & Hospitality Supervisor to oversee the front office and conference center operations. You will ensure a seamless experience for clients while supervising hospitality staff and managing service excellence. The ideal... 
    Full time

    Mcdermottlaw

    Chicago, IL
    5 days ago
  •  ...excellent communication skills and be self-starters open to flexible hours. Benefits include competitive pay, free meals, paid vacation, medical insurance, and career advancement opportunities. Join us to create memorable experiences for our guests! #J-18808-Ljbffr Panera LLC
    Flexible hours

    Panera LLC

    Wheaton, IL
    5 days ago
  • Hyatt seeks an enthusiastic Associate Manager, Loyalty Strategy & Guest Experience to enhance loyalty and guest experience. You will collaborate closely with multiple teams to drive initiatives and manage guest preferences. The ideal candidate has a Bachelor's degree and... 
    Flexible hours

    Hyatt

    Chicago, IL
    5 days ago
  • $22.6 - $26.07 per hour

    The Fresh Market in Chicago is hiring a Deli Department Lead to enhance guest experiences and support the Deli Manager. This role involves managing team performance, ensuring operational efficiency, and providing exceptional service to customers. Candidates should have... 
    Hourly pay

    The Fresh Market

    Chicago, IL
    1 day ago
  • Alumni Ventures is seeking a Catering Team Lead in Chicago. In this role, you will assist...  ...exceptional catering services and build guest loyalty. Responsibilities include driving...  ...are prepared accurately and on time. Experience in catering and excellent customer service... 
    Afternoon shift

    Alumni Ventures

    Chicago, IL
    1 day ago
  • A leading restaurant chain is seeking a Team Leader to manage day-to-day operations and...  ...standards for food quality, and enhancing guest satisfaction while fostering a positive...  ...candidates are energetic, have prior managerial experience, and are passionate about nutrition and... 
    Daily paid

    Protein Bar

    Chicago, IL
    5 days ago
  • milk + honey in Chicago is seeking a Floor Leader who values kindness and aims to enhance guest experiences. This role involves leading the concierge team, assessing guest feedback, and setting retail goals. The ideal candidate thrives in a dynamic environment, has leadership... 

    milk + honey

    Chicago, IL
    5 days ago
  • A leading indoor adventure park chain is seeking a Site Manager in Chicago, Illinois. The...  ...service skills and prior supervisory experience. You will be responsible for the park's...  ...helping to provide memorable experiences for guests. This position is a great opportunity... 

    Urban Air Adventure Parks

    Chicago, IL
    2 days ago
  • $26.68 - $33.41 per hour

    Arc'teryx Limited in Chicago is seeking an Assistant Store Manager to lead a dynamic team in delivering exceptional guest experiences. This role involves aligning with company values and fostering a positive team environment. The ideal candidate will have 2-3 years of retail... 
    Hourly pay
    Full time
    Flexible hours

    Arc'teryx Limited

    Chicago, IL
    5 days ago
  • $17 - $20.25 per hour

    Join Panera as a Catering Lead in Oak Lawn, IL, where you will manage catering orders and ensure memorable experiences for guests. The role requires effective communication, a self-starter attitude, and adherence to food safety standards. You’ll deliver orders and help... 
    Local area
    Flexible hours

    Dormont Manufacturing Co

    Oak Lawn, IL
    5 days ago
  • A leading hospitality firm in Chicago is seeking a Hospitality Associate to enhance the guest experience and streamline property operations. You will manage guest interactions, ensure quality checks of common areas, and coordinate engagements with various teams. The ideal... 
    Flexible hours

    Kasa Living, Inc.

    Chicago, IL
    4 days ago
  •  ...an Assistant Manager. This role involves leading the restaurant daily, working alongside...  ...General Manager, and overseeing sales, guest satisfaction, restaurant cleanliness, and...  ...have a minimum of two years of supervisory experience in the quick service industry and... 
    Full time

    Checkers & Rally’s Drive-In Restaurants

    Chicago, IL
    5 days ago
  • Freehand Hotel in Chicago is seeking a committed bar server to provide a positive guest experience. You will be responsible for maintaining the bar setup, serving guests, and ensuring product quality while keeping effective communication. The ideal candidate should possess... 

    Freehand hotel

    Chicago, IL
    1 day ago
  •  ...customer service while training team members for success. Supervisory experience and knowledge of restaurant operations are essential. Additional responsibilities include auditing supplies, resolving guest complaints, and maintaining operational equipment standards. The... 

    ViziRecruiter,LLC.

    Joliet, IL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!