Project Manager 3, Project Management, Comcast Business

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary The Project Manager III is responsible for leading the end-to-end delivery of complex Network and Security implementations for CBG customers. This role serves as the primary point of contact for customers and internal stakeholders, ensuring projects are delivered on time, within scope, and aligned with business objectives. Projects may include SD-WAN, SASE, Managed Security Services, Firewall, EDR/MDR, Network Transformation, and other technology solutions.

Job Description

Key Responsibilities

Project Leadership

• Lead multiple complex customer implementations simultaneously.
• Develop and manage project plans, timelines, milestones, and deliverables.
• Coordinate cross-functional teams to ensure successful execution.
• Drive projects from kickoff through implementation, activation, and transition to support.

Customer & Stakeholder Management

• Act as the primary customer-facing project lead.
• Facilitate status meetings and executive reviews.
• Manage customer expectations and drive accountability across teams.
• Build strong relationships with internal and external stakeholders.

Risk & Issue Management

• Identify risks early and develop mitigation strategies.
• Proactively manage dependencies and escalations.
• Drive issue resolution across engineering, operations, security, procurement, and third-party vendors.
• Maintain accurate RAID documentation.

Communication & Reporting

• Provide clear and concise project updates.
• Present project status to customers and executive leadership.
• Escalate concerns appropriately while proposing recommended solutions.
• Ensure project documentation remains current and accurate.

Financial & Operational Management

• Monitor project health, milestones, and delivery metrics.
• Track scope changes and customer impacts.
• Support billing readiness and revenue realization activities.
• Ensure adherence to operational processes and governance requirements.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Cross-Team Collaboration, Customer Interaction Management, Multiple Project Management, Technical Acumen

Compensation

This job can be performed in Colorado, and Illinois with a Pay Range of $75,152.18 - $124,001.10Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.