Desktop Support Technician
Insight Global
Overview An employer is looking for a Desktop Support Technician to support one of Insight Global’s largest enterprise sites in Oklahoma City. This role involves standard technical support including troubleshooting Microsoft-related issues, user access issues, network connectivity, hardware swaps, PC setup, and other IT support responsibilities. Responsibilities Provide desktop and software support, including troubleshooting Microsoft-related issues and user access problems. Diagnose and repair hardware, perform hardware swaps, PC setup, and support IMACD work in the service center and on-site travel to nearby sites. Address network connectivity issues and coordinate with teams to resolve problems. Maintain strong communication, urgency, and customer service throughout the incident lifecycle. Qualifications 1+ years of IT support experience in a professional environment (desktop support skills). Experience troubleshooting software and hardware. Plusses CompTIA A+ Certification Experience within ServiceNow Experience with ticketing systems #J-18808-Ljbffr
Vacancy posted 2 days ago
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