Surety Senior Account Manager

Surety Bond Specialist

Location: Texas (Bulverde | Addison | Fort Worth)

This role supports clients by identifying and fulfilling their surety bond needs. The position works directly with clients, Client Advisors, and Surety Company representatives to execute all types of surety bonds.

Responsibilities

• Maintain and update client financial and bond files
• Review contracts and bond forms, extracting relevant information
• Ensure accuracy of bid and final bond requests
• Prepare and issue bid and final bonds
• Provide timely status updates to clients
• Process final close-outs and premium audits
• Handle billing and accounts receivable follow-ups
• Act as liaison between clients, internal teams, and surety companies
• Maintain strong relationships with surety partners
• Prepare routine and follow-up correspondence (paper and electronic)
• File, draft, and send correspondence and documentation
• Prepare overnight packages, receipts, and mailings
• Assist Client Advisors and other team members as needed
• Provide general administrative support as assigned

Job Requirements

• Strong attention to detail with excellent proofreading skills
• Ability to work independently while collaborating with team members
• Effective written and verbal communication skills, including active listening and problem-solving
• Strong time management, organization, and prioritization abilities
• Ability to multitask and handle sensitive/confidential information with discretion
• Professional demeanor with a positive, service-oriented attitude
• Ability to read, interpret, and apply insurance policies, contracts, and agency procedures
• Ability to prepare routine reports and professional correspondence
• Proficient in Microsoft Outlook, Word, and Excel
• Sound judgment, integrity, and ability to act with tact and fairness
• Ability to adapt to shifting priorities and deadlines
• Reliable, self-motivated, and able to perform well under pressure

Education & Experience

• High school diploma or equivalent required; some college preferred
• 5+ years of prior experience in surety bonds required
• Texas Property & Casualty insurance license required
• Prior experience in bookkeeping, accounting, banking, or insurance preferred

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting View email address on click.appcast.io.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.