Security Systems Administrator

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• Paid Time Off
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursements
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVE: Assist Security Manager with locksmith and access control tasks for the entire casino to ensure a functional and efficient environment for our guests and Team Members.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY: The Security Systems Administrator is a critical role within the Security Department, which is responsible for facilitating in the administration, installation, upkeep, and repair of electronic/mechanical access control hardware, software systems, and electronic key control cabinets. The Security Systems Administrator is also responsible for developing and maturing the critical casino components to include physical security strategies, asset protection, electronic access control, key control, and identifying gaps in controls, processes, and policies.

QUALIFICATIONS

Required skills and knowledge:

• High School diploma or GED certificate.
• Three years of experience as a locksmith, or equivalent combination of education, training, and experience.
• One year of experience in working with various electronic access control systems and key management systems.
• Knowledge of the principles and practices of various types of physical security to include user identity and access accounts and controls, automated identity access management systems, and their functional requirements.
• Must have a valid driver’s license and provide a driver’s abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy.
• Intermediate computer skills including Microsoft Office Suite.
• Attention to detail and problem-solving skills, including knowledge of basic math skills.
• Excellent written and verbal communication skills.
• Excellent time management skills and the ability to prioritize work.
• Strong organizational skills with the ability to multi-task.
• Pass NRWC pre-employment testing.
• Maintain confidentiality.
• Ability to work any shift including weekends and holidays.
• Ability to obtain a Class III Gaming License.

Preferred skills and knowledge:

• Certified Registered Locksmith (CRL) by Associated Locksmiths of America.
• Physical Security Professional (PSP) or Certified Security Professional (CPP) certificate.
• Bi-lingual.
• Knowledge of Tribal-State compact for Class III Gaming and Appendixes.

PHYSICAL REQUIREMENTS:

• Ability to bend, reach, push, pull, squat and lift up to 75 pounds.
• Ability to sit, stand or move continually for assigned shift.
• Manual and finger dexterity for routine paperwork.
• Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely.
• Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather.

ESSENTIAL FUNCTIONS OF THE JOB:

• Install, troubleshoot, repair, and maintain low voltage locking devices including electric strikes, magnetic locks, standalone electronic locking devices, programming of devices, and exit hardware.
• Responsible for coordinating vendor work as it relates to lock hardware/access control of pulling cables, terminating cables, connecting cables, mounting sensors, door control hardware, and dressing cables in a cabinet, sensors, card reading, power supplies.
• Design, implement and maintain preventative maintenance program for all keys, locks, secured doors, safes, and electronic access control equipment.
• Clean, maintain, adjust, calibrate, and service equipment used in the performance of duties.
• Assists the department with the issuance and documentation of prox cards, take-home keys, keys within the electronic key control system, and locks.
• Create and update equipment maintenance history reports. Maintain appropriate service and repair records.
• Monitor work done by contractors and vendors performing work on physical security technology and equipment, after hours system failure, troubleshooting hardware and equipment issues, returning access control/alarm system to proper operating condition.
• Estimate cost of proposed locking device installation or revisions and make recommendations for hardware types.
• Reads plans and blueprints, inspects projects to ensure compliance with applicable rules or regulations, determines the scope of work, materials needed, and their cost and availability.
• Develop and maintain casino key inventories and other related equipment, and process purchase requisitions as required.
• Record purchases, maintain database inventories, and perform a physical count of inventory.
• Implement, troubleshoot, repair, and program computerized access control systems.
• Work with the Security Administrative Assistant to reconcile actual stock count to computer-generated reports, investigate any irregularities.
• Responsible for the creation and maintenance of troubleshooting and operational documentation for all systems under management at a technical level. Authors knowledgebase articles documenting fault root causes and their respective resolutions.
• Provide and receive cross-discipline training in order to ensure maximum availability of all systems under management.
• Coordinate with Engineering, Shipping and Receiving, and the Finance Department to document the accountability of all keys/locks from initial receipt to destruction.
• Collaborate with Information Technology Team Members to conduct operational testing and ensuring system maintenance is conducted for reliability of systems.
• Liaise with the Compliance/Risk Department, Nisqually Tribal Gaming Agency, and Washington State Gambling Commission to manage and maintain all access control measures in accordance with established policies/procedures, internal controls, tribal gaming regulations, state compact, and federal code requirements.
• Provide technical and programming support to security department leadership.
• Respond to routine and emergency calls for repairs.
• Setup and maintain an accurate database for electronic access control system and ensure sufficient audit trails and documentation.
• Work with Team Members and vendors to identify and resolve system problems or issues.
• Perform routine clerical duties, including data entry, answering telephones, and assisting internal/external guests.
• Perform other duties as assigned.

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