Head of Total Rewards Operations, U.S. & Canada
Siemens Healthineers
Head Of Total Rewards Operations – U.S. & Canada
Siemens Healthineers is seeking a Head of Total Rewards Operations – U.S. & Canada to lead the execution and delivery of Total Rewards administration across the region.
This is a hands-on operational leadership role, responsible for service delivery, controls, and team performance—not strategy or program design. You will ensure accurate, compliant, and efficient execution across a complex, high-volume environment.
Key Responsibilities
- Lead end-to-end delivery across Benefits, Compensation Administration, Leave & Absence, and Mobility
- Drive performance against SLAs, KPIs, and operational metrics
- Ensure consistent, accurate, and timely execution across all processes
- Own SOPs, internal controls, and audit readiness
- Ensure compliance with U.S. and Canadian regulations, tax rules, and company policies
- Partner with Audit, Legal, and Finance on SOX controls and reviews
- Proactively identify and mitigate operational risk
- Lead and develop a multi-functional operations team
- Provide guidance on complex cases and escalations
- Drive accountability, ownership, and performance standards
- Partner with HRIS/IT on Workday, Dayforce, and system enhancements
- Drive process standardization, automation, and efficiency
- Manage operational calendars and workflows
- Oversee reporting, reconciliations, and data accuracy
- Partner with Payroll and Finance on accruals, costing, and financial integrity
Requirements
Must-Have
- 10+ years in HR/Total Rewards operations
- 5+ years leadership experience
- Experience across multiple Total Rewards functions (not siloed)
- Strong background in controls, compliance, and audit (SOX preferred)
- Hands-on experience with HR systems (Workday, Dayforce, or similar)
- Knowledge of U.S. and Canadian regulatory environments
Nice-to-Have
- Shared services or global delivery model experience
- Certifications (CEBS, CCP, GPHR)
- Experience with ServiceNow or similar ticketing systems
What Great Looks Like
- Thinks in process flows and execution, not theory
- Proactively addresses risk, controls, and audit readiness
- Brings structure to complex operations
- Balances people leadership with execution rigor
- Measures impact with data and operational metrics
What This Role Is Not
- Not Total Rewards strategy or program design
- Not a siloed functional role
This is a high-impact operational leadership role focused on execution excellence across U.S. & Canada.
Vacancy posted 4 days ago
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