Information Systems Analyst V - SR-24

Information Technology Systems Analyst

This position is located in the Department of Information Technology - Systems Support Division in Hilo, HI. There are two immediate permanent full-time vacancies available.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

The salary for this position is $72,516.00 annually.

The position closes on 6/9/2026 at 11:59 PM Hawaii.

Duties Summary

Designs and develops information technology systems and procedures involving the analysis and evaluation of information systems requirements and operating methods for a major area of information technology, requiring the integration and coordination of several sections; develops plans for the implementation of recommended systems and procedures; may serve as a working supervisor; may serve as a technical expert in a highly specialized, complex field; and performs other related duties as required.

Examples of Duties

• Plans and carries out various fact finding tasks to secure pertinent data on the information systems needs and problems of departments
• Conducts studies related to work flow, work measurement, time distribution, organizational and functional relationships, form designs, etc.
• Meets with and interviews personnel from various levels of management and operations; analyzes and coordinates subsystems.
• Determines the feasibility of the conversion of operations and procedures to information technology systems.
• Analyzes procedures from the standpoint of feasibility of using different systems, their capacities, cost, etc.
• Prepares comprehensive reports of findings and recommendations.
• Prepares overall plans and develops detailed procedures and processes for conversion to information systems utilizing current technologies including the preparation of flow charts and functional block diagrams.
• Integrates the various systems and procedures with the needs and requirements of the various agencies whenever possible.
• Works in close cooperation with representatives of operating department(s).
• Prepares and maintains procedural and support manuals.
• May conduct management studies associated with other program or management objectives and needs; prepares reports of work activities and correspondence.
• Reviews work results and follows through to see that management and staff officials have a clear understanding of problem areas.
• Provides guidance and assistance in implementing recommendations accepted by the administrator of units serviced.
• May serve as a working supervisor and supervise analysts, programmers, and support personnel in specific program areas.
• Coordinates work performed with supervisors or analysts in other functional areas.
• Trains lower level analysts as assigned.
• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience: A combination of education and experience substantially equivalent to:

• graduation from an accredited college or university with a bachelor's degree (scan and attach a copy of your official college transcript to your application), and
• three and one-half (3 ½) years of work experience in the research, analysis and design of information technology systems, and
• at least one (1) year of which must have been at the fully competent level comparable to the Information Systems Analyst IV level class, and
• one (1) year of experience in the cybersecurity specialty area, and
• possession of a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at time of filing. (You will be required to submit your valid driver's license at time of hire).

Note: Foreign transcripts must be accompanied by an official credential evaluation report to determine U.S. equivalency. (Scan and attach a copy of your official credential evaluation report to your application.)

Substitutions Allowed:

1. Excess experience at the fully competent level in computer systems analysis, which involved the research, analysis and design of information technology systems, may be substituted for education on a one for one basis (i.e., one (1) year experience for one year of education).

2. A bachelor's degree from an accredited college or university in Information Technology, Computer Science, or Management Information Systems may be substituted for six (6) months of the required information systems analysis experience.

3. A master's degree from an accredited college or university in Computer Science or Management Information Systems may be substituted for one and one-half (1 ½) years of the required information systems analysis experience.

Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.

Knowledge of: principles and practices of public administration, supervision, organization, and management; information systems and analysis, design, and development; office systems and procedures; knowledge of electronic computers, data storage media/devices and other peripheral equipment, their capabilities and general processes; computer programming techniques; technical aspects of information technology, e.g., data base/data communication concepts; data sources and flow, interactions of complex systems, and capabilities and limitations of systems software and computer equipment; local and wide area network systems, as applicable; research and analytical methods and techniques; and principles of report writing. Ability to: gather, analyze, correlate, and evaluate facts, and make sound judgments; apply analytical reasoning; read and comprehend information technology manuals and other written materials; determine feasibility of converting various manual work processes to computer operations; analyze and apply machine capabilities to data processing operations; understand the legal and procedural requirements and the functions and organization of the programs under study; plan efficient layouts, workflow procedures and processes, and integrate these into a complete information technology systems plan; prepare clear and concise reports and operating procedures; and establish an effective working relationship with manufacturers' representatives, departmental officials and employees.

Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Benefits of County Employment

The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Start accruing paid vacation time immediately upon hire – up to 21 days per year.
• Sick Leave: Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County has a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program : This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
• Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP): This voluntary assistance program provides