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Care Coordinator (Medical Receptionist/PSR)

$16 - $18 per hour

Confluent Health

Front Desk Medical Receptionist | Part-Time | Raleigh, North Carolina 27612

BreakThrough Physical Therapy, a member of the Confluent Health family, is seeking a friendly, organized, and patient-focused Front Desk Medical Receptionist (Front Office Assistant) to support our Fayetteville clinic. This role is perfect for someone who enjoys working with people and thrives in a fast-paced healthcare environment!

Pay Rate: $16-$18/Hour

Part Time (25 Hours/Week)

Responsibilities

You'll achieve success by:

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required
Vacancy posted 17 hours ago
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