Manager, Delivery Solutions Architects - Emerging Enterprise

Role Description

As a Delivery Solutions Architect (DSA) Manager supporting our Emerging Enterprise (EE) segment, you will build, lead, and inspire a team of DSAs who help our most innovative, fast-growing customers accelerate their journey from idea to production on the Databricks Platform.

Your team will focus on accelerating use case onboarding, enabling production workloads, and driving success in production, ensuring every customer achieves measurable outcomes and business value. You will set strategy, coach technical excellence, and ensure your team remains at the forefront of modern Data and AI architecture.

You will report to the Director of Delivery Solutions Architecture for the Emerging Enterprise Unit.

The Impact You Will Have

• Build and Lead a High-Performing Team: Hire, coach, and grow DSAs capable of guiding EE customers to production success across a wide range of Data, AI, and ML workloads.
• Accelerate Path to Production: Inspire your team to minimize friction, remove blockers, streamline onboarding, and enable customers to get high-impact workloads into production faster.
• Maintain Technical Excellence: Ensure you and your team stays ahead of the curve with advanced knowledge of Databricks and the broader Data and AI ecosystem, continuously learning and achieving certifications.
• Collaborate for Customer Growth: Partner closely with Sales, Solutions Architects, Support, Product Engineering, and Professional Services to build integrated customer plans that accelerate adoption and deliver tangible ROI.
• Champion Operational Rigor: Establish mechanisms for tracking, forecasting, and communicating workload progress, usage growth, and customer health.
• Be a Thought Leader and Sponsor: Serve as the technical sponsor for select EE accounts, engaging tech leads and executives to shape customer success strategy at scale.
• Contribute to the DSA Practice: Drive initiatives that enhance consistency, scalability, and innovation across the DSA organization.

Qualifications

• 7+ years of experience in customer-facing technical roles (Architecture, Field Engineering, or similar roles with a focus on Data and AI), including 3+ years leading technical teams.
• Experienced in cloud-based Lakehouse architectures, specifically in guiding customers through migrations and modernization, leveraging cloud-native architectural principles.
• Proven track record in accelerating workloads to production and enabling sustained success on cloud-native platforms.
• Deep understanding of and ability to guide complex architectural discussions related to distributed data systems and cloud-native platforms.
• Hands-on experience in SQL, an Object-Oriented Programming Language (preference for Python, SQL, or Scala), code reviews, and architecture design sessions.
• Expertise in Data and AI domains, such as Analytics, Data Warehousing, ETL, Streaming, and/or ML/AI productionization.
• Experience with hyperscaler platforms (AWS, Azure, or GCP) is a strong plus.
• Ability to manage escalations, forecast usage growth, and operationalize customer success programs.
• Strong communication and executive presence; trusted advisor to technical leaders and C-level stakeholders.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Willingness to travel up to 30% as needed.

Benefits

• Comprehensive benefits and perks that meet the needs of all employees.