Desktop EUC L1
Service Global
Key Responsibilities:
Technical Skills & Experience Required:
Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC
- Provide on-site and desk-side support services to end users.
- Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC.
- Complete incidents and requests within SLA in a pressurized environment.
- Build, configure, and troubleshoot Install "Gold" image on customer PC and laptop applications and hardware components.
- Ensure tickets are updated on a daily basis.
- Support meeting room environments and video conferencing.
- Support printers, scanners, and other peripherals.
- Support mobile devices, such as iPads, iPhones, and Android devices.
- End-user data backup and restoration when required in the course of a service incident.
- Smart hands support for data center equipment as per required SLA (in specified locations)
- As directed by CLIENT Tech support will assist in troubleshooting the data center devices
- Replace defective component cards in data center equipment's as advised by CLIENT Tech Support e.g., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites
- Import /Export tapes to the tape libraries as advised by CLIENT tech support.
- The individual must have good customer-facing skills and be well presented.
- Demonstrates independent and pro-active thinking
- Builds effective relationships both within the team and across the business and Professional Services
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated techs
Technical Skills & Experience Required:
- Must have experience of using a call logging system.
- Must have good working knowledge of Windows 7/10 and related Office applications.
- Support experience of MACs would be beneficial
- Knowledge of mobile devices, in particular Androids and iPhones
- Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
- Familiarity with Microsoft SCCM.
- Ability to replace defective parts, as identified by CLIENT.
- Excellent hands-on experience in installation and troubleshooting DC equipment's, Rack and Stack of the DC equipment/cable
- Excellent communications are mandatory in English and Local language
- Completion of CompTIA certifications-e.g.A+, Network+, etc
- Completion (or near completion) of Microsoft certifications-e.g.MCP, MCITP, MCSE etc
Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Desktop EUC L1 in Pleasant Prairie, WI vacancy
$69k
...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license required or willingness to obtain one Basic computer skills Must reside...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Pleasant Prairie, WI15 days ago$60k - $75k
...commitment to work-life balance Essential duties and responsibilities Understanding the internal and client software systems (QuickBooks Desktop and QuickBooks Online, Microsoft Office) Understanding of clients’ POS systems and operations Reconciling balance sheet accounts...SuggestedCasual workWork at officeFlexible hours- ...This role provides Tier 1 and Tier 2 support for various IT applications, including hardware and software troubleshooting, virtual desktop and printer support, and on‑call critical production issue handling. Responsibilities Provide Tier 1 and Tier 2 support for various...SuggestedNight shiftAfternoon shift
$69k
...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license required or willingness to obtain one Basic computer skills Must reside...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Pleasant Prairie, WImore than 2 months ago- ...eCommerce Merchandising Specialist to enhance their extensive eCommerce platform. In this role, you will manage product content for both desktop and mobile sites while collaborating with various teams to ensure accuracy and engagement across Uline's offerings. Ideal...Suggested
- ...the hardware warranty or customer security compliance requirements. Experience in installing, technical troubleshooting and fixing desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of...Long term contractFlexible hours
- Sky Systems, Inc. (SkySys) is looking for a skilled IT Infrastructure support specialist for long-term onsite contracts in Waukegan, Illinois. You will be responsible for troubleshooting hardware, software, and networking issues while ensuring compliance with security and...Long term contract
$21.43 per hour
...documentation at the time of delivery and receipt. 13) Inputs receipts into SAP, utilizing both radio frequency (RF) scanning devices and desktop or laptop terminals. 14) Loading and unloading of trucks as assigned. 15) Supports inventory cycle counts, as required by...Hourly payPermanent employmentWork at officeFresenius Kabi USA, LLC
Pleasant Prairie, WI3 days ago$22 - $24 per hour
...HCR0003171 Desktop Support Specialist - Wisconsin Office Pay Rate: $22-24/HR Job Summary The Desktop Support Specialist role... ...based devices. • ct as the onsite escalation point for unresolved L1 incidents, ensuring timely resolution and clear communication....Work at officeLocal areaRemote workAA2IT
Sturtevant, WI5 days ago$23.1 - $38.5 per hour
...(A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance) ~ Section 609 certification required ~ State Inspection license if applicable ~ High level of motivation...Price workTemporary workPart timeNight shiftWeekend work- ...Experience on TC Unified on TC 13.1.1 and Active work space 5.1.2 and later versions 3 years of experience in end user support and working on L1/L2 support tickets Experience with windows batch, HTML, XML Programming experience: C/C++ ITK customization (workflow handlers, etc...
$20 - $25 per hour
...organization. The position is primarily focused on mobility support (iPads, iPhones, and Android devices) rather than traditional desktop support, with a strong emphasis on mobile device refresh initiatives and Intune migration activities . Position Overview The...Contract workTemporary workFixed term contractRemote workMonday to FridayTEKsystems
North Chicago, IL9 days ago- ...Information Technology, Computer Science, Engineering, or equivalent experience ~4+ years of experience in endpoint engineering, desktop engineering, or modern device management ~ Hands-on experience with Microsoft Intune for device configuration, compliance, and application...Full timeTemporary workLocal area
AbbVie
North Chicago, IL5 hours ago - ...within 3 years of employment date). Bilingual English/Spanish fluency required to serve the children and families. Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and...Contract workSummer workFlexible hoursNight shiftWeekend work
$72k - $107k
...years’ experience administering servers and enterprise IT systems. Technical knowledge Strong knowledge of network, server, and desktop operating systems Hands‑on experience with enterprise network hardware and protocols Experience with virtualization platforms and...Full timeLocal areaRelocation package- ...organizational and time‑management skills. Ability to quickly learn new technologies and custom business applications. Understanding of desktop support and end‑user computing environments. Team‑oriented mindset with a commitment to continuous improvement. Willingness to...Full timeWork at officeImmediate startRemote work
- ...Associate Analyst/Administrator at its Corporate Headquarters in Kenosha, WI. As an Associate Analyst/Administrator, as part of our Desktop Engineering team, you will be responsible for helping drive the adoption of best practices as they align with our security...
- ...help desk tickets in a timely manner Provide support to end users on hardware, software, and network-related issues Troubleshoot desktop, laptop, printer, and peripheral issues Set up and configure desktops, laptops, user accounts, and assign appropriate security levels...Contract work
$40 per hour
...100,000/300,000 Bodily Injury required for car insurance. Excellent written and verbal communication skills. Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing...Hourly payFor contractorsWork experience placement10 hours per weekFlexible hoursAfternoon shift- ...Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record. Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing...Summer work
- ...objectivity. Preferred MBA in Accounting or Finance and / or CPA Solid understanding of automated accounting systems such as SAP, BPC, and desktop productivity applications Additional Information The compensation range described below is the range of possible base pay...
- ...you can count on. Position Responsibilities Manage and update product content across Uline's North American eCommerce sites for desktop and mobile. Partner with the Merchandising, Product Marketing, Ecommerce and Creative teams to keep product pages accurate and engaging...Work at office
- ...breaking in the first place. What you will do: Respond to and resolve client support requests, both remotely and onsite Troubleshoot desktops, laptops, servers, networks, and Microsoft 365 Set up and configure hardware and software for clients Work alongside senior...Remote work
- ...network. What do you need to succeed: Two to three years of deskside support experience, including the ability to fix printers, desktops, and laptops. Excellent troubleshooting capability: Experience in using the following PROTOCOLS: DHCP and DNS. Familiar with...
- ...drivers' license with prior driving experience required Tools and Technology Vehicle navigation system. required Personal Computer (desktop, laptop, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel...Work at officeLocal areaWeekend workAfternoon shift
- ...welfare standards, best practices, or quality assurance or compliance Ability to pass a criminal background check Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers, as well as software including word...Full timeContract workInterim roleSummer workWork at officeRelocationFlexible hoursNight shiftWeekend work
- ...and configure approved software applications Manage and support MDM systems and Active Directory Image and deploy laptops and desktops Maintain IT inventory and documentation Support conference room equipment and printers Monitor and resolve network...Full timeTemporary workWork at officeNight shiftRotating shiftDay shiftAfternoon shift
- ...Kenosha, WI. This role involves providing Tier 1 and Tier 2 support for various IT applications, focusing on troubleshooting, virtual desktop support, and cyber security management for Windows. The ideal candidate will have 4-6 years of relevant IT experience and be...Night shiftAfternoon shift
$17 per hour
...needed Tech-ready: Internet access, basic hand-held tools, and a Wi-Fi/GPS enabled smart device with latest OS update. Laptop/desktop access is a plus Travel Ability: Must have a valid driver's license and access to a personal vehicle and will be required to use...Bi-weekly payHourly payPart timeAfternoon shift$1,800 - $4,500 per week
...with both drivers and brokers Manage your workflow independently Requirements Must currently reside in the U.S. Laptop or desktop computer High-speed internet connection Professional phone / headset Organized, dependable, and self-motivated...For contractorsRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop EUC L1. Be the first to apply!
