Hyper Wellness Representative Front Desk

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Training & development
• Wellness resources

What Were Looking For
The ideal candidate combines sales acumen with a genuine passion for wellness education. Youll excel at connecting client needs with Restores service offerings, building lasting relationships, and supporting each persons unique health journey. Your ability to juggle multiple prioritieswhile maintaining attention to detail and client carewill make you an indispensable part of the studios success.

This role offers the opportunity to make a meaningful impact on clients wellness transformations while growing within a dynamic, health-focused environment.

About Restore Hyper Wellness
Restore Hyper Wellness is the award-winning creator of Hyper Wellnessa revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, youll be part of a movement dedicated to helping people expand their potential and do more of what they love.

Role Overview
As a Hyper Wellness Representative, youll be the face of the studiocreating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients wellness transformations in a dynamic, health-focused environment.

Key Responsibilities

Client Experience & Sales

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.

Client Relations & Operations

• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.

Studio Leadership & Flow

• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restores mission and enthusiasm for wellness in every interaction.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred).
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Benefits

• Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
• Compensation: Bonus opportunities (Full-Time & Part-Time).
• Growth: Career advancement opportunities at all levels.

Why Youll Love Working With Us

• Pioneering Wellness: Be part of an industry-leading company thats redefining health and wellness.
• Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
• Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
• Commitment to Employee Wellness: Enjoy complimentary access to Restores cutting-edge therapies to support your own health journey.
• Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.