Office Manager- Economic Development

Office Manager

The Office Manager will have exceptional executive assistant skills and bring their expertise to oversee and manage day-to-day administrative activities of the department, support team member administrative needs, and lead or support special projects, initiatives, and events. The position performs administrative duties that require incredible attention to detail and, at times, confidentiality. The position will be the first point of contact for walk-ins and phone calls. The position will interact with numerous people such as County administration, elected leaders, colleagues across departments, peers across state and local government entities, Realtors, business professionals, and the public among others. Reports to the Economic Development Director. Hiring Range: $60,000.00

Duties and Responsibilities

Essential functions of the position:

• Maintain and monitor a master list of Active Projects, and departmental initiatives, grants, contracts, and other activities, including follow-up/next step activities, deadlines, and the team lead.
• Maintain regular check-ins with team members to determine supportive opportunities.
• Maintain economic development-specific data associated with the County's Strategic Key Performance Indicators and our team's Quarterly Update.
• Conduct research and produce briefs that may be shared internally, and to external audiences.
• Coordinate with Finance, HR, IT, Legal, and other departments as needed.
• Become accomplished at understanding and using internal County tools (i.e., Tyler and DocuSign), policies, and procedures to effectively achieve Financial and HR administrative responsibilities, including but not limited to:
• Procurement activities, including new Vendor registration
• Budget reconciliation
• Producing financial/budget reports for team members
• Provide grant administrative support.
• Plan, coordinate, implement, and evaluate events.
• Coordinate and schedule meetings and appointments.
• Arrange for travel logistics as needed.
• Manage and enter data into the Customer Relationship Management (CRM) system.
• Support an aligned 501c3 Board, to include agenda and minutes preparation and distribution, among other activities.
• Assist real property management activities.
• Maintain available property listings on multiple sites.
• Identify process improvement opportunities, and recommend change(s) to enhance workflow.
• Coordinate repairs to office equipment.
• Oversee and manage our department filing system (hard copy and electronic), and the retention of records.
• Must be able to drive and operate a County vehicle for travel throughout the County.
• Performs other related duties as assigned.

Minimum Qualifications

Minimum requirements to perform work:

• High school diploma and five (5) years of experience;
• Associate degree and three (3) years of experience;
• Or equivalent combination of education and experience;
• Three (3) years of experience of project coordination experience
• Experience working in a [quasi-]government setting
• Experience working with a volunteer Board and preparing meeting minutes
• Familiarity with Tyler (Munis)
• Familiarity with economic development
• Must possess a North Carolina Driver's license.

Knowledge, Skills, and Abilities:

• Knowledge of networking, website mechanics, GIS, Microsoft Office, CRM tools, and Adobe Acrobat.
• Knowledge of County government operations and procedures.
• Knowledge of modern office practices and procedures, equipment, and clerical techniques.
• Knowledge of ongoing programs and projects of Economic Development and its associated committees.
• Knowledge of the assets of the community and available resources of the County and surrounding region.
• Knowledge of federal, state, and local laws pertaining to economic development and planning.
• Knowledge of the principles of management, business, their organizational procedures, and financing.
• Knowledge of the methods and techniques used in business solicitation and industrial promotion.
• Knowledge of grant administration.
• Skill in using Microsoft Word, Excel, PowerPoint, and Outlook.
• Skill in working with Department software such as the Tyler Munis financial system.
• Skill in communicating, both verbally and in writing.
• Skill in collecting and analyzing data.
• Skill in establishing databases about pertinent County statistics and demographics.
• Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions.
• Ability to develop and plan independent work in an effective and efficient manner.
• Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Ability to exercise tact and courtesy while working with the public and coworkers.
• Ability to handle multiple priorities and wide variety of work activities occurring simultaneously.
• Ability to maintain complex budgeting and accounting systems with sufficient detail to provide clear information on budgets and cost projections.
• Ability to understand and explain program needs and their costs in terms of budgeting.
• Ability to research budget, financial, purchasing, personnel policies, and related narrative materials, and to compile reports from information gathered.
• Ability to work with highly confidential information.

Supplemental Information

Physical demands: Must be able to perform sedentary work and occasionally exerting up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. This work also involves the physical abilities of grasping, handling, perceiving sounds at normal speaking levels, having manual dexterity, using mental acuity, reaching, performing repetitive motion, speaking, expressing ideas by the spoken word, shouting to be heard above ambient noise, and walking. An incumbent must also possess the visual acuity to prepare and used data and figures, perform financial and budgetary tasks, prepare purchasing requests, process documents and forms, and operate computers and office equipment. Work environment: The employee works in a fast-paced office setting that may have unpredictable requirements or demands. Job duties require the ability to work an extended schedule as needed to accomplish assigned tasks and duties in order to meet deadlines.