Document Preparation Clerk (3903)
Three Saints Bay
Document Preparation Clerk
Eagle Harbor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Document Preparation Clerk with excellent customer service skills to join our team in Martinsburg, WV.
Position Responsibilities:
- Identifying and resolving potential issues within the Document Preparation process
- Reviewing records to determine best preparation practices.
- Ensuring that each box is properly labeled.
- Verifying that all boxes in multiple-box sets are present prior to processing.
- Verifying Federal Firearms License information to the appropriate batch cover sheet and internal documentation
- Removing all non-essential material from required records
- Ensuring the removal of staples and paper clips and the repair of torn pages
- Maintaining numeric file with a high degree of accuracy
- Ordering the contents of each box according to the Document Preparation procedures
- Maintaining statistics on total boxes processed on a daily, weekly, monthly, and quarterly basis.
- Securing, organizing, and sorting all boxes of individual dealer records
- Ensuring all electronic media received in the OBRR is requested, tracked, and updated with the dealer record set during the Document Preparation process.
- Updating the Warehouse Tracking System with necessary FFL and disposition information, which may include creating box labels.
- Performing quality assurance checks of team workloads
- Accurately documenting communication details in a logical, organized manner
- Performing record management duties as indicated in the Document Preparation procedures.
Position Requirements:
- US Citizenship
- Ability to pass pre-employment background check.
- Ability to pass agency clearance.
- Ability to work with minimal supervision and follow policies and procedures.
- Experience in performing work requiring attention to detail and accuracy.
- Good sense of time management and the ability to work under time constraints.
- Willingness to work as a team player.
- Strong sense of Customer Service
- Understanding of the importance of consistently delivering high-quality work
- Computer skills, including accurate use of keyboard, familiarity with web browsers and basic Microsoft Office applications.
- Experience in identifying and submitting potential problems to appropriate levels of management.
- Ability to frequently lift up to 40 pounds.
- Ability to perform frequent repetitive motions using fingers, hands, wrists and arms.
Position located in Martinsburg, WV
Three Saints BayVacancy posted 1 day ago
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