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RECEPTIONIST

Sunrise Ford of North Hollywood

Job Summary:
We are seeking a friendly, professional, and organized Receptionist to join our Ford dealership team. The Receptionist is the first point of contact for customers and plays a key role in delivering an exceptional customer experience. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Greet customers and visitors promptly and professionally upon arrival
  • Answer and direct incoming phone calls in a courteous and efficient manner
  • Schedule service appointments and route calls to appropriate departments
  • Maintain a clean, welcoming reception and customer waiting area
  • Assist with basic administrative tasks such as filing, data entry, and document handling
  • Handle customer inquiries and provide general information about dealership services
  • Receive and distribute mail and deliveries
  • Support dealership staff with clerical duties as needed
Qualifications & Skills:
  • High school diploma or equivalent required
  • Previous receptionist or customer service experience preferred, automotive experience a plus
  • Strong verbal and written communication skills
  • Professional appearance and demeanor
  • Ability to multitask and remain organized in a busy environment
  • Proficiency with basic computer applications (phones, email, scheduling systems)
  • Reliable, punctual, and team-oriented
Vacancy posted 5 days ago
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