Volkswagen Sales Consultant

Sales Consultant

We are seeking motivated, professional Sales Consultants who are driven to succeed in a fast-paced, high-traffic environment. This role focuses on guiding customers through the vehicle purchase process while delivering a seamless and transparent experience.

Key Responsibilities

• Greet and engage showroom and internet customers promptly
• Conduct needs analysis and present appropriate vehicle options
• Perform product demonstrations and test drives
• Present pricing and payment options clearly and confidently
• Maintain consistent follow-up with prospects (phone, text, email)
• Utilize CRM to track all customer interactions and pipeline activity
• Work closely with management and F&I to structure and finalize deals
• Participate in daily sales meetings and training sessions
• Prospect through service lane, referrals, the Florida Mall, and personal network

Qualifications

• Automotive sales experience preferred (not required)
• Strong communication and relationship-building skills
• Professional appearance and positive attitude
• Self-motivated with a competitive mindset
• Ability to work a flexible schedule, including weekends
• Valid driver's license

Performance Expectations

• Achieve monthly unit sales targets
• Maintain strong closing ratios
• Consistent CRM activity and follow-up discipline
• High CSI (Customer Satisfaction Index) performance
• Appointment set and show rate accountability