Senior IT Business Analyst

Pay Range: $55.92hr - $60.92hr Job Overview: The Senior Business Analyst is responsible for analyzing business needs and supporting the planning, design, and implementation of new or enhanced systems for the organization. This role serves as the primary subject matter expert for the application, providing guidance to Child Care Services, legal units, the application development team, and third-party vendors. The position also supports production activities, enhancements, and testing. Core Responsibilities: Ensure application functionality, requirements, and industry standards are accurately defined and implemented. Serve as the primary subject matter expert for program operations. Coordinate maintenance and support activities, representing the organization's interests. Develop detailed business requirements and system documentation. Assist with creating user training materials, including screenshots and guidance. Develop and execute test plans; support user acceptance testing and data preparation. Participate in enhancement projects through the full project lifecycle, from definition through evaluation. Build collaborative partnerships with internal teams and external vendors to ensure timely and successful deliverables. Fulfill data requests as needed. Technical Skills & Competencies: Experience managing IT projects and writing business requirements. Strong self-starter who can work independently. Strong verbal and written communication skills. Ability to communicate effectively with internal staff and legal teams. Strong command of grammar, punctuation, and writing conventions. Ability to quickly understand and translate stakeholder needs. Receptive to direction, feedback, and editing. Logical, analytical, and detail-oriented. Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting. Preferred Qualifications: Bachelor's degree in a related field with 10 years of relevant experience. Physical Requirements(Due to nature of job, The candidate must have): Ability to receive and understand information through oral communication. Ability to communicate effectively through verbal means. Ability to hear and understand normal conversation levels. Ability to maintain close visual acuity for data analysis, transcription, computer work, reading, and visual inspection. Ability to review, categorize, prioritize, and analyze data using discretion and judgment. Ability to apply evaluative reasoning in situations requiring subjective analysis. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.