Guest Services Manager
Kalahari Resorts and Conventions
Guest Services ManagerKalahari Resorts & Conventions is seeking a Guest Services Manager. In this role, you will be responsible for the resort-wide, overall levels of guest satisfaction centered around the front office, bell staff, concierge, Emerald Lounge VIP, and potentially valet. You would also work in partnership with the front office manager and the Director of Guest Services to achieve our elevated guest experience results. Identifying and pursuing new business opportunities through prospecting.What We're Looking ForYou must have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.Previous use of a Property Management System.Seeking 2-5 years' experience from a smaller property (under 500 rooms) manager or a large property (over 500 rooms) supervisor.Significant guest resolution, guest conflict, and positive service recovery experience.An attention to detail, organized, forward-thinking, and motivated individual.Experience with scheduling 10 or more associates.Proven experience in teaching others.Someone with a fun and engaging personalityA Sampling of Our BenefitsOur team enjoys a comprehensive benefits package, including:Career growth opportunities with promotion from within401(k) matching, paid time off, and holiday compensationHealth, dental, and vision coverage for full-time associatesEmployee appreciation events, discounts, and perks at all resortsEducation assistance programs to help advance your careerAt Kalahari, we're proud to be recognized by Forbes as one of America's Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members.Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).Kalahari Resorts & Conventions is an Equal Opportunity Employer.
- ...Guest Service Manager Kalahari Resorts & Conventions is seeking a Guest Service Manager. In this role, you will be responsible for the resort-wide, overall levels of guest satisfaction centered around the front office, bell staff, concierge, Emerald Lounge VIP, and...SuggestedFull time
Kalahari Resorts and Conventions
Wisconsin Dells, WI5 days ago - .... You will work closely with the General Manager and AGM on special projects and assignments... ..., PBX, and Bell Staff/Shuttle/Valet Service.As part of our leadership team, you'll embody... ...while delivering extraordinary guest experiences...and most importantly, you need...SuggestedFull time
Kalahari Resorts and Conventions
Wisconsin Dells, WI2 days ago $65k - $70k
...General Manager Are you a people-first restaurant leader looking to take the next step... ...General Manager to lead a high-volume quick service restaurant. This role is ideal for a... ...delivering consistent operational excellence and guest satisfaction. General Manager...SuggestedRelocation packageShift workNew Day Executive Search
Wisconsin Dells, WI4 days ago$52k - $70k
...oriented, energetic career minded individuals who want to join the management team and uphold our values of being Humble, Hungry, and (... ...disabilityDental, Vision, and Life Insurance$0 copay for counseling services w/ insurance plan401(k) retirement plan/ Profit SharingMeal...Suggested1 day per weekPizza Hut
Lake Delton, WI4 days ago$18 - $23 per hour
...supporting, and inspiring associates while delivering extraordinary guest experiences. This means caring deeply for our guests, associates... ...to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a...SuggestedHourly payFull timeShift workNight shift- ..., and Win as One.As a Restaurant General Manager, you lead a multi-million dollar business... ...Más every day while providing excellent service and training to ensure operational excellence... ...excellence: Maintain a high-quality guest experience that keeps customers coming back...Shift work
Taco Bell
Lake Delton, WI5 days ago $19 per hour
...Pay: $19.00 At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk... ...collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Resorts
Baraboo, WI4 days ago- ...Assistant General Manager – Double Cut SteakhouseKalahari Resorts & Conventions is seeking an... ...developing team members, and ensuring exceptional guest experiences. This role partners closely with the General Manager to drive service standards, financial performance, and...Full timeInterim role
Kalahari Resorts and Conventions
Wisconsin Dells, WI1 day ago - Overview The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people, and operations. The RGM has overall responsibility... ...Drives sales through proactive guest service, people development & operations management GUEST...Hourly payLocal areaShift workWeekend workAfternoon shift
- ...Job Description Job Description General Manager Quick-Service Restaurant – Leading the Way in Wisconsin Rapids! Are you a dynamic leader... ...for team-building, and a drive to deliver exceptional guest experiences? If so, we want YOU to join our team as a General...Hourly payWorldwide
$25 per hour
...Meat Department Supervisor To provide quality customer service by directing and supervising all functions and activities of Meat Department personnel to achieve the sales and profit goals established for the department. To maintain and operate the Meat Department in...The Reisner Group
Wisconsin Dells, WI2 days ago- ...Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family,... ...to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a...Full timeFlexible hoursAfternoon shift
Kalahari Resorts and Conventions
Wisconsin Dells, WI3 days ago - ...Aquatics Manager Chula Vista Resort - Wisconsin Dells, WI 53965 Overview Position... ...department, while delivering superior quality and service at all times. Working with your direct... ...a cooperative working relationship with guests and the entire staff. Ensuring that...Full time
Chula Vista Resort
Wisconsin Dells, WI2 days ago $14 - $35 per hour
...mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to... ...the full potential of our employees and guest’s restaurant experience by creating safe... ...experience by driving fast and friendly service Maintains point of sale system by reporting...Hourly payTemporary workPart timeLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shiftEarly shiftBorder Foods LLC
Baraboo, WI5 hours ago- ...about the fast-paced world of restaurant management, we want you. At KFC, you’ll thrive in... ...environment where teamwork, exceptional service, and operational excellence are paramount... ...productive work environment. Deliver excellent guest service and resolve issues quickly to...Shift workNight shift
- ...Delton is currently looking for a full time or part time Shift Manager to join our team in Lake Delton, WI. Shift Managers keep day to... ...crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety...Full timePart timeImmediate startShift work
Taco Bell-Lake Delton
Lake Delton, WI1 day ago - ...Store Manager In TrainingYour natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let's create a welcoming and positive environment...Contract workTraineeship
Dollar Tree
Wisconsin Dells, WI2 days ago - ...development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Store Manager, you’ll create a team environment which fosters inclusivity and positive connections. In this role, you’ll be responsible for directing...Temporary work
Torrid
Wisconsin Dells, WI3 days ago $20.75 per hour
...Point of Sale SupervisorIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all...Full timeShift workNight shiftKohl's
Lake Delton, WI2 days ago$100k
...mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to... ...the full potential of our employees and guest’s restaurant experience by creating safe... ...experience by driving fast and friendly service Maintains point of sale system by reporting...Temporary workPart timeLocal areaShift workNight shiftWeekend workAfternoon shiftEarly shiftBorder Foods LLC
Baraboo, WI5 hours ago$26 per hour
...The assistant store manager plays a vital role in supporting the effective and efficient operation of an ALDI store. Reporting directly... ...Ensures store personnel comply with the company customer service principles and demonstrates appropriate interactions with customers...Hourly payFull timeTemporary workPart timeWork at officeLocal areaShift workAldi
Lake Delton, WI4 hours ago- ...opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working... ...support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew...Flexible hoursShift workEarly shift
Dunkin/Baskin - Wisconsin Dells
Wisconsin Dells, WI1 day ago - ...standing firmWhat does it take to be qualified?Licensed Funeral Director Embalmer License (or ability to reciprocate)Well-rounded funeral service backgroundComfortable with arrangements, services, removals, preparation, and family careStrong communication and interpersonal...
gpac
Wisconsin Dells, WI2 days ago - ...franchisee of KFC, is hiring a Restaurant General Manager on our growing team. With over 800... ...a clean restaurant and ensure every guest enjoys a friendly experience with a quality... ...as a Restaurant General Manager in food service or retail, with profit and loss responsibility...Shift workNight shift
- ImmediateSupervisor: OperationsManager,Owner Position: Exempt Non-Exempt OvertimeRequired: Yes No Title Construction Manager ImmediateSupervisor: OperationsManager,Owner Position: Exempt Non-Exempt OvertimeRequired: Yes No General Job Summary Responsiblefordailysupervisionandfunctioningoftwoormoreconstructionprojectand...
$85k - $100k
Central Builders • Wisconsin Dells , WI , US Description Central Builders is searching for an experienced Residential Project Manager in new home construction. If you are a self‑motivated professional, a team player with good communication skills, who is seeking a rewarding...For subcontractorLocal area- ...you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even...Part timeLocal areaShift work
Dunkin' - Waupun
Wisconsin Dells, WI4 days ago - ...The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will...Local areaFlexible hoursShift workNight shiftWeekend workAfternoon shift
O'Reilly Auto Enterprises, LLC
Lake Delton, WI4 days ago $26 per hour
...When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising... ...and effective manner to provide the highest level of customer service for the business • Complies with all established company...Hourly payFull timeLocal areaAldi Inc.
Wisconsin Dells, WI2 days ago- ...and is committed to creating exceptional guest experiences. About our property:... ...collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening... ...policies. Support staff scheduling, labor management, and daily break coordination based on...Work at officeLocal areaWorldwideFlexible hoursShift workDay shiftAfternoon shift
Pyramid Global Hospitality
Wisconsin Dells, WI4 days ago
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