Office Technician

Job Description and Duties

UI Center Oakland is seeking a motivated, detail-oriented, and customer-focused Office Technician to join our team!

This is an excellent opportunity for an individual who enjoys working in a fast-paced office environment and takes pride in providing exceptional administrative support. The selected candidate will perform a variety of administrative and operational duties, including assisting with attendance and benefits administration, preparing reports, maintaining records, and supporting the day-to-day operations of the office.

The ideal candidate is organized, adaptable, and able to balance multiple priorities while meeting deadlines. Success in this role requires the ability to work both independently and collaboratively, exercise sound judgment, and remain flexible in a dynamic work environment where priorities may change.

Strong computer skills are essential. Candidates should be proficient in Microsoft Word and Excel and comfortable creating, maintaining, and organizing a variety of documents, reports, and spreadsheets. The position also requires handling confidential and sensitive information with discretion, maintaining accurate filing systems, and providing professional customer service to both internal and external customers. The Office Technician may also serve as the switchboard operator, the office attendance clerk as well as assist with other administrative functions as needed.

***This is an in-office position located in downtown Oakland***

Position exists in Oakland, Alameda County.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Typing Certificate of at least 40 WPM 

It is strongly encouraged to apply through your CalCareer Account at  .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong verbal and written communication skills 
• Minimum one (1) year of clerical or office support experience 
• Minimum one (1) year of customer service experience 
• Proficiency in computer applications, including Microsoft Word, Excel, and email systems 
• Strong time management skills with the ability to meet deadlines 
• Excellent organizational skills and attention to detail 
• Ability to work effectively both independently and as part of a team 
• Strong analytical and research skills with the ability to gather and interpret information

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.