Relationship Associate, Loan Operations

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary Of The Job Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. This is a customer facing role Key Accountabilities Greeting and assisting customers Facilitating customer research and corrections Processing loan payments, advances, and maintenance Origination and maintenance of Commercial deposit Accounts Loan Tracking tasks Loan Document review Loan Closing Assistance Complex loan processing (i.e.- Construction Draws, Floor plans) Provide Operational support to lending staff Basic Qualifications Minimum two years’ experience in the banking industry Strong client service background and skills Demonstrated ability to handle confidential and sensitive information Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines. Exceptional attention to detail High school diploma or GED The Ideal Candidate for This Role Minimum two years’ experience in the banking industry Strong client service background and skills Demonstrated ability to handle confidential and sensitive information Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines. Exceptional attention to detail High school diploma or GED Additional Qualifications Associate’s degree Work Experience Banking or financial services 1-3 years Branch Banking 1-3 years Lending 0-12 months Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation Compensation range (base pay): $47,613.00-$78,560.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs. Benefits Overview We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: Job number: R-20261440 Equal Opportunity & Belonging FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants. #J-18808-Ljbffr FNBO