Business Process Improvement Analyst

Business Analyst / Process Improvement Analyst / Workflow Design Analyst

Our client is looking for a Business Analyst / Process Improvement Analyst / Workflow Design Analyst. This role is ideal for someone who enjoys partnering with business stakeholders, analyzing current business processes, identifying opportunities for improvement, and designing future-state workflows that drive operational efficiency. The right candidate will own projects from discovery through solution design while collaborating closely with technical teams to bring those solutions to life.

Key responsibilities include partnering with business stakeholders to understand current business processes and operational needs, gathering, analyzing, and documenting business and functional requirements, identifying process gaps, inefficiencies, and opportunities for improvement, designing future-state workflows and process improvements using Microsoft Visio, translating business requirements into solution designs for development teams, facilitating meetings with business leaders, end users, and technical teams, creating workflow diagrams, process maps, and supporting documentation, collaborating with developers during implementation and testing, supporting multiple projects simultaneously while managing changing priorities, and participating in process improvement initiatives from discovery through implementation.

Preferred experience includes experience as a Business Analyst, Process Improvement Analyst, Workflow Analyst, or similar role, strong experience creating workflow diagrams and process maps using Microsoft Visio, experience gathering business requirements and designing future-state solutions, ability to translate business needs into technical requirements, experience facilitating stakeholder meetings and cross-functional collaboration, familiarity with workflow automation or business process management platforms, strong analytical, documentation, and problem-solving skills, and a bachelor's degree preferred or equivalent professional experience.

Ideal candidate profile includes being naturally curious with a passion for improving business processes, strong critical thinking and problem-solving abilities, excellent communication and relationship-building skills, comfortable working directly with business leaders and end users, a self-starter who takes initiative and asks thoughtful questions, able to challenge existing processes and recommend innovative solutions, organized with the ability to manage multiple concurrent projects, and interested in long-term career growth within process improvement and workflow automation.