Executive Director (Senior Living)

About Seaton Senior Living Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day. Discover Your Purpose with Us at NewSeasons at New Britain! As Executive Director , you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights Status: Full Time Schedule: 9:00am–5:00pm; Manager on Duty rotation; on-call required Location: Fully on-site – Chalfont, PA Compensation: $120,000–$130,000 (based on senior living ED experience) Bonus Eligibility: 20% Annual Target Performance Bonus Why You'll Love This Community Welcome to NewSeasons at New Britain, where compassionate care meets vibrant living. Our community offers personalized support, engaging activities, and modern amenities designed to help residents thrive. As a leader in senior living in Chalfont, PA, we combine exceptional wellness programs, a dedicated team, and a welcoming atmosphere to provide a new season of comfort, connection, and confidence for every resident and family we serve. What You’ll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly “at-risk” meetings and family engagement efforts Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred) Minimum 3 years of management experience, with at least 2 years as an Executive Director with recent private pay senior living (AL/MC/IL) Must hold a Personal Care License in Pennsylvania for Assisted Living settings Proven success in census growth, operational leadership, and financial management Strong team leadership skills with experience in hiring, performance management, and coaching Excellent communication, problem-solving, and decision‑making skills Participation in on‑call schedule and Manager on Duty (MOD) coverage required Why Join Us? Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose‑driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You’ll Enjoy Competitive wages Early access to earned wages before payday! Flexible scheduling options with full‑time and part‑time hours Paid time off and Holidays (full‑time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full‑time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Seaton Senior Living Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis. #J-18808-Ljbffr Seaton Senior Living