Operations Manager

Acuren is currently recruiting for an Operations Manager to support our operations in Tulsa, Oklahoma. The Operations Manager is responsible for planning, delivering and promoting services that meet client needs within a specific regional or geographical location in a manner that complies with safety, quality and financial goals, while providing strategic solutions to clients that enhance Acuren’s position as a trusted business partner and reduce their costs to operate. Responsibilities Support the efficient and profitable delivery of technical services within a specific geographic or technical service area by hiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work. Appropriately schedule manpower and ensure consumable, equipment, fleet resources are available, maintained in good condition, and regularly audited. Ensure compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls. Prepare price estimates for complex and detailed work packages. Perform regular site visits to engage technical staff in the field and ensure projects are on schedule and within scope. Approve technical training recommendations. Ensure appropriate policies and procedures are in place and support ongoing service improvements. Provide oversight to administrative functions to ensure accurate and efficient completion of administrative, financial, and operational activities. Other work duties as assigned. Financial Performance Management Provide ongoing oversight and analysis of monthly financial reports and monthly billable time reports, making necessary adjustments. Review and approve operational expenses, DTRs and expense submissions. Participate in the development of operational and capital budgets. Define limits of authority with staff to ensure wise decisions are made with respect to the company resources. Effectively manage resources including facilities, vehicles, and equipment to ensure safe, secure, cost‑effective and reliable use. Service Excellence & Business Development Collaborate with other Acuren leaders to build and develop client relationships based on the provision of exceptional service and ethical business practices. Engage productively with existing and new clients to expand regional service offerings. Improve the value of services offered and demonstrate innovative technology to customers. Utilize site specific metrics to improve productivity and customer service. Seek clarification of the client’s expectations, clearly define work-scopes, monitor project execution and verify customer satisfaction. Requirements Strong managerial skills with the ability to interact effectively with staff at all levels. Excellent communication, interpersonal and analytical skills. Proficiency in use of Microsoft Outlook, Word, Excel and PowerPoint. Excellent problem solving and conflict resolution skills to manage difficult customer interactions. Strong organizational and prioritization skills. Consistently demonstrate understanding of, and compliance with, responsibilities under provincial Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies and procedures. Education Bachelor’s degree in a relevant field, supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, 3 years of which is supervisory. NDT or other technical certifications are preferred, as is knowledge specific to the technical field of assignment. Benefits Competitive Salary Medical, dental, and supplemental insurance 401(k) Plan Paid Holidays Paid Time Off Working Conditions Travel may be required. #J-18808-Ljbffr