Senior Business Analyst

Description
1. TGS Team Overview
Customer Overview
FedEx has engaged TEKsystems Global Services (TGS) to support the accelerated migration of critical Weekly Forecast Manager (WFM) applications from Palantir Foundry to Google Cloud Platform (GCP).
The initiative is part of FedEx's broader strategy to transition ownership of these platforms back to Enterprise IT, reduce costs associated with Palantir Foundry, and align future-state architecture with FedEx's long-term Google Cloud investment strategy.
FedEx is actively migrating three core Weekly Forecast Manager applications supporting APAC, USI, and EU operations. TGS has been selected to deliver the migration effort, modernization activities, and knowledge transfer necessary to successfully sunset the Palantir environment and establish sustainable operations within Google Cloud.
This engagement represents a highly visible, strategic modernization initiative with potential expansion opportunities beyond the initial scope.
Target Start Date: October 5, 2026
Engagement Duration: Initial 3 to 6+ month engagement with strong potential for extension based on additional migration workstreams, operational support, and future-state platform initiatives.
Team Size & Structure
The TGS delivery model consists of:
Shared Leadership Team
Engagement Manager (Program Lead)
Program Analyst
Practice Architect
GCP Data Architect
Shared Forward Deployed Engineers (FDEs)
Application Delivery Pods
Each Weekly Forecast Manager application team includes:
Lead Forward Deployed Engineer
Business Analyst
Quality Engineer
Business Analysts will serve as a critical bridge between FedEx business stakeholders, product owners, architects, and engineering teams to ensure successful requirements gathering, migration planning, validation, and solution adoption.
Team Objectives
The Business Analyst team will play a pivotal role in ensuring successful migration of business functionality from Palantir Foundry into Google Cloud by:
Understanding current-state business processes and workflows.
Documenting functional and technical requirements.
Supporting discovery and analysis efforts across WFM applications.
Translating business needs into actionable development requirements.
Identifying potential risks, gaps, and migration dependencies.
Helping validate future-state GCP functionality against existing business operations.
Facilitating collaboration between FedEx stakeholders and TGS delivery teams.
Supporting testing, user acceptance activities, and operational readiness.
Ultimately, BAs will help ensure that FedEx can successfully retire Palantir while maintaining critical forecasting and operational capabilities.
2. Day-to-Day Responsibilities & TGS Working Expectations
Position Overview
The Business Analyst will operate as a trusted advisor between FedEx business stakeholders and TGS delivery teams, helping define, refine, and validate requirements throughout the migration lifecycle.
This role requires strong analytical capabilities, enterprise modernization experience, and the ability to work effectively within a fast-paced delivery environment.
Day-to-Day Responsibilities
Partner with FedEx Product Owners and business stakeholders to understand current WFM processes and business requirements.
Conduct discovery sessions and requirements gathering activities.
Analyze existing Palantir functionality and assist in mapping future-state requirements for GCP.
Create functional specifications, business requirements documentation, process flows, and user stories.
Support backlog creation and refinement activities.
Facilitate communication between FedEx business teams and technical delivery teams.
Work closely with FDEs, Architects, and QA resources to ensure business requirements are understood and implemented appropriately.
Help identify project risks, assumptions, dependencies, and mitigation strategies.
Participate in sprint ceremonies, planning sessions, and stakeholder reviews.
Support testing activities, requirement validation, and User Acceptance Testing (UAT).
Assist with knowledge transfer and operational handoff activities.
Maintain project documentation and reporting artifacts.
TGS Working Expectations
Successful Business Analysts will:
Demonstrate strong ownership and accountability.
Communicate proactively and effectively with both technical and non-technical audiences.
Navigate ambiguity while helping define solutions.
Drive decisions and remove blockers where appropriate.
Operate with a consultant mindset while representing TGS professionally.
Thrive within a highly collaborative, client-facing environment.
Adapt quickly to changing business priorities and compressed delivery timelines.
What Success Looks Like
Become the trusted liaison between FedEx stakeholders and delivery teams.
Establish a thorough understanding of WFM business processes and workflows.
Produce actionable requirements that support efficient engineering execution.
Help identify migration risks before they impact delivery timelines.
Accelerate decision-making and stakeholder alignment.
Contribute significantly to successful migration milestones tied to FedExs Palantir exit strategy (Fully migrated to GCP by EOY).
3. Skills & Tools Needed
Required Skills
Business Analysis
Requirements Gathering
User Story Development
Process Mapping
Gap Analysis
Business Process Documentation
Functional Specifications
Stakeholder Management
Requirements Traceability
Change Management Support
Agile Delivery Experience
Agile/Scrum Methodologies
Sprint Planning
Backlog Management
Acceptance Criteria Development
User Acceptance Testing
Communication Skills
Executive Communication
Workshop Facilitation
Stakeholder Interviews
Documentation Development
Cross-Functional Collaboration
Preferred Technical Experience
Candidates with experience in the following areas will be strongly preferred:
Enterprise platform modernization initiatives.
Data-focused projects and cloud migration programs.
Google Cloud Platform migration initiatives.
Palantir Foundry implementations or decommissioning efforts.
Legacy platform replacement programs.
Supply chain, logistics, transportation, or forecasting systems.
Large-scale enterprise application transformations.
Highly Desired Industry Experience
The strongest candidates will bring one or more of the following:
FedEx experience.
Logistics or transportation industry experience.
Weekly Forecast Manager (WFM) domain familiarity.
Supply chain planning experience.
Forecasting systems experience.
Experience supporting Palantir modernization or retirement initiatives.
Experience supporting similar environments at organizations such as UPS, DHL, J.B. Hunt, XPO, Ryder, or other large logistics enterprises.
Ideal Candidate Profile
Must Have
5+ years of Business Analysis experience.
Experience supporting enterprise software initiatives.
Strong stakeholder management capabilities.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.
Preferred
Experience supporting cloud migration programs.
Exposure to data engineering or analytics initiatives.
Palantir or similar platform modernization experience.
Supply chain or logistics domain expertise.
Experience operating within large Fortune 500 environments.
4. Assessment & Selection Process
Interview Process
Round 1: TGS Talent Acquisition Screening
Areas of Focus:
Overall project experience.
Business Analysis expertise.
Stakeholder management capabilities.
Communication skills.
Availability and timeline alignment.
Interest in an extendable 3 to 6+ month engagement.
Round 2: Technical & Delivery Practice Interview
Interview Panel May Include:
Data & AI Practice Leadership
Delivery Leadership
Program Leadership
Designated Practice SMEs
Areas of Focus:
Requirements gathering methodology.
Agile delivery experience.
Enterprise modernization experience.
Migration project support experience.
Business process analysis capabilities.
Client-facing consulting experience.
Additional Evaluation Criteria
Candidates with experience supporting any of the following initiatives will receive special consideration:
High Priority
Palantir decommissioning projects.
Enterprise cloud migrations.
Data platform modernization.
Supply chain transformation programs.
Logistics forecasting systems.
FedEx-related initiatives.
Ideal Dream Candidate
A candidate who combines:
FedEx or logistics industry experience.
Business Analysis leadership.
Palantir migration experience.
Cloud modernization project exposure.
Forecasting or planning platform expertise.
While this combination is highly desirable, successful candidates may come from adjacent industries with relevant enterprise transformation experience.
Skills
Business analysis, Requirements gathering, User stories, Analysis, Business systems analysis, Business process, Agile, Sql, Scrum, Reporting
Top Skills Details
Business analysis,Requirements gathering,User stories,Analysis,Business systems analysis,Business process
Additional Skills & Qualifications
Candidates with experience in the following areas will be strongly preferred:
Enterprise platform modernization initiatives.
Data-focused projects and cloud migration programs.
Google Cloud Platform migration initiatives.
Palantir Foundry implementations or decommissioning efforts.
Legacy platform replacement programs.
Supply chain, logistics, transportation, or forecasting systems.
Large-scale enterprise application transformations.
Highly Desired Industry Experience
The strongest candidates will bring one or more of the following:
FedEx experience.
Logistics or transportation industry experience.
Weekly Forecast Manager (WFM) domain familiarity.
Supply chain planning experience.
Forecasting systems experience.
Experience supporting Palantir modernization or retirement initiatives.
Experience supporting similar environments at organizations such as UPS, DHL, J.B. Hunt, XPO, Ryder, or other large logistics enterprises.
Ideal Candidate Profile
Must Have
5+ years of Business Analysis experience.
Experience supporting enterprise software initiatives.
Strong stakeholder management capabilities.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.
Preferred
Experience supporting cloud migration programs.
Exposure to data engineering or analytics initiatives.
Palantir or similar platform modernization experience.
Supply chain or logistics domain expertise.
Experience operating within large Fortune 500 environments.
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $65.00 - $65.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 9, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.


Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.