Customer Service Representative

Job Description:

Call Center Customer Care Representative

We are looking for a dynamic superstar to help support our growing Teams in our Wixom, Michigan Headquarters! This is a great opportunity to support our sales, install and service teams. We have full time and part time openings.

If you have the following please apply!

• High school diploma or equivalent education
• Basic Microsoft office
• Ability to multi- task and manage multiple priorities
• Basic math skills
• Ability to work with a sense of urgency and detail
• Strong organization skills
• Effective communicator
• Team players that enjoys a team environment
• Ability to work overtime, weekends, and rotating schedules to complete work
• 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred

Pay & Benefits:

• Industry-leading hourly rates based on experience
• 401k retirement plan
• Health Savings Account
• Vision insurance
• Life insurance
• Dental insurance
• Paid Vacation
• Paid Holidays
• Advanced training opportunities are available
• Hours for the whole year
• We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Required)

Work Location: In person

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.