Senior ServiceNow ITSM Consultant
Apn Consulting
Senior ServiceNow ITSM Consultant
APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Duration: 12 months contract
Location: Remote
Responsibilities:
- Lead end-to-end implementation of ServiceNow ITSM modules
- Design and optimize Incident, Problem, Change, Request, CMDB, Knowledge, and Asset Management
- Work closely with business stakeholders to translate requirements into technical solutions
- Customize workflows, business rules, scripts, and UI policies
- Ensure ITIL best practices and governance compliance
- Support production issues, upgrades, and enhancements
Skills Required:
- Strong hands-on experience with ServiceNow ITSM
- Advanced JavaScript and Glide scripting
- ITIL process expertise
- ServiceNow CSA + CIS ITSM preferred
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
Vacancy posted 5 days ago
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