Technology Trainer

Technology Trainer

As a Technology Trainer, you’ll create practical, easy-to-use learning resources that help employees get the most out of the tools they use every day. In this role, you’ll partner with IT and business teams to turn technical concepts into clear, engaging training experiences that support learning, adoption, and success across the organization. If you are a strong communicator who enjoys making technology easier for others, we encourage you to apply!

Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Design, develop, and continuously refresh technology training materials, including videos, guides, job aids, and learning modules.
• Create Modern Woodmen-specific content that complements vendor-provided training.
• Partner with IT business teams, and subject matter experts to identify training needs and translate them into clear, useable content.
• Collaborate with internal teams to develop and maintain training standards and acceptable practices at Modern Woodmen.
• Administer and support technology training platforms, ensuring content is published, maintained, and functioning as expected.
• Organize and maintain training materials to ensure they are easy to access, understand, and kept up to date.
• Evaluate training effectiveness and identify opportunities to improve content, delivery, and user experience.
• Lead and perform training for internal and external users via in-person or virtual events.
• Perform other duties as requested.

What we need:

• Bachelor’s degree required.
• 2+ years of experience in training, instructional design, content creation, or related role.
• Strong ability to translate technical concepts into clear, practical, easy to understand content.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to content quality.
• Ability to work with multiple stakeholders across IT And business teams.
• Comfort learning and working with evolving technology.
• Ability to manage multiple priorities and meet deadlines.
• A service-oriented mindset focused on helping others learn and succeed.
• Familiarity with instructional designs, concepts or training development preferred.
• Knowledge of Microsoft Office programs, as well as other educational programs such as learning management systems, e-learning authoring tools, video creation tools, and webinar or virtual training platforms.
• Ability to pass LOMA Level 1 (within 6 months of hire).

What we offer:

• Pay: The hourly pay for this position is $30.00. The specific rate will depend on the successful candidate’s qualifications and prior experience. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education. Applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship.
• Work Arrangements: This is a full-time, hybrid, hourly position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7 a.m.-9 a.m. Hybrid positions work at least four days in office each week. Employees beginning to work in a new hybrid role will be expected to work on-site (five days a week) during the initial training period, which may be up to one year. Hybrid work arrangements are subject to change at any time based on business needs.
• Stability: Modern Woodmen has been Modern Since 1883® and exists for our members. We make long-term decisions that provide stability for our employees, financial representatives, and members.
• Respect for personal time : We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional growth : Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great culture : We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site Café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It is home to more than our share of artists, festivals, and fun in every season.
• Exceptional benefits : Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
  • Company-paid retirement plan
  • Matching 401(k) plan
  • Employee Impact Bonus
  • Medical, Dental and Prescription Drug Insurance. We pay 100% of employees’ health insurance premiums and 50% of employee dependents’ premiums.
  • Group term life insurance.
  • Long-term and short-term disability.
  • Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.