Information Technology Logistics Manager

The Depot Support Technician will be supporting Memphis HQ with daily activities as directed. Responsibilities include timely reporting to work as scheduled; maintaining raw materials inventory, making boxes, packing boxes, labeling boxes, transporting boxes for shipment, testing monitors, imaging computers as needed. This position reports directly to the IT Manager of Support Services.

EXPERIENCE/KNOWLEDGE & SKILLS

Exceptional written and oral communication skills.

• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Provide support for shipping computers, monitors and peripheral devices.
• When the restoration is beyond the scope of the Depot Support Tech, he/she will escalate the issue/problem to proper tier 2 support team members.
• Ensure courteous, timely and effective resolution of shipping issues.

QUALIFICATIONS:

Life experience 1-2 years’ work experience in the warehouse or an equivalent combination of experience, required.

• Ability to prioritize work based on department and production objectives.
• Good written and verbal communication skills.