Automotive Operations Assistant

Job Description

Job Description

What You’ll Do:

Front Office Support:

• Greet customers and provide a friendly, professional experience.
• Answer phones and assist with scheduling appointments.
• Send updates via text, email, or phone.
• Assist with estimates, invoices, and customer communication (with training).
• Help with follow-up calls, thank you cards, and declined service outreach.

Shop & Technician Support:

• Assist with Digital Vehicle Inspections (photos, notes, check-ins).
• Help start work orders and keep workflow moving efficiently.
• Communicate between technicians and service advisors.
• Help track technician hours and job progress.

Light Automotive Work:

• Perform basic services such as oil changes, tire rotations, and light bulb replacements.
• Assist with vehicle check-ins and basic inspections.
• Help maintain cleanliness of shop, lobby, and work areas.

General Operations:

• Help with inventory tracking and ordering.
• Assist with loaner vehicle coordination.
• Support marketing efforts and shop organization.
• Jump in wherever needed—this is a true team support role.

What We’re Looking For: 

• Positive attitude and strong work ethic.
• Great communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Willingness to learn both front office and shop operations.
• Basic automotive knowledge is a plus, but not required.
• Team player mindset—no task is too small.

Why Join Auto Allies?

• Family-owned and operated for 20+ years.
• Supportive, team-first environment.
• Opportunity to grow into Service Advisor or Technician roles.
• Hands-on experience in all areas of the shop.
• Weekly pay + direct deposit.
• Consistent hours and a stable, growing business.

Schedule:

• Monday – Friday.
• Typical hours: 7:50 AM – 4:50 PM.
• (Training schedule may vary slightly at the start).